Managing Director – Event Operations
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Job Description
Managing Director leading event operations, budgets, profitability, and teams for SP+, an AI-powered parking technology company. Fully remote near a major US airport with approximately 50% client-dependent travel.
Responsibilities:
- Communicate with the VP to ensure they are fully informed of relevant facts and pertinent issues related to staff, clients, vendors, and projects
- Collaborate with the VP to build a growth plan supporting the development of each staff member
- Design and implement an effective communication and management model to support business objectives
- Educate peers, clients, and staff on event operations
- Build and maintain relationships with internal and external stakeholders
- Lead and manage special projects and initiatives assigned by the VP
- Oversee, review, and manage projects and employee and contracted staff
- Review operations plans and revise them to meet evolving opportunity requirements
- Ensure contracted resources are facilitated according to company and client guidelines
- Ensure a documented and client-agreeable change order process is in place and used
- Confirm incident reporting procedures are followed and collaborate with the Risk Department
- Ensure after-action review processes, case studies, and project metrics are completed
- Review and manage project profitability and forecast budgets
- Review and amend project budgets during and after events with project staff and the Controller
- Forecast budgetary changes for annual projects
- Cultivate additional revenue opportunities with existing clients
- Secure client endorsements and referrals
- Solicit new business opportunities
- Adhere to company policies, procedures, and controls
- Support and promote company values
- Deliver presentations to stakeholders and partners
Requirements:
- College Degree with a focus in finance, sports administration, business administration or related field strongly preferred
- 12+ years of experience working in special events, venues or related fields
- Exceptional communication and interpersonal skills, professionalism, and the ability to work collaboratively with multiple stakeholders
- Ability and willingness to travel 50% of the time
- Lives within 60 miles of a major US airport
- Must possess a valid state-issued driver’s license with a current address and acceptable driving record
- Strong presentation skills
- Strong computer skills
- Strong collaboration skills and focus on team success
- Ability to directly and indirectly manage staff with the goal of enhancing professional development and personal growth
- Ability to form and lead internal teams, providing training and mentorship as needed
- Ability to thrive in an environment that requires both planning and execution
- Understanding of fundamental business principles and budgeting
- Problem solving skills with an eye for the details
- Ability to set overall strategy and drive process improvement
- Ability to create, develop, and own an events calendar; defining cadence, formats, and goals
- Ability to manage budgets, work plans, external agencies, and vendors, including complex events, assigning appropriate staff and resources, and executing personally
Benefits:
- Medical insurance
- Dental insurance
- Vision insurance
- Flexible spending accounts
- Long-term disability insurance
- Short-term disability insurance
- Life insurance
- Accident insurance
- 401(k)
- Paid time off
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