Medical Customer Service Representative
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Medical customer service representative handling patient calls, payments, and payment plans for a TEKsystems client. Reading EOBs and resolving patient inquiries fully remotely.
Responsibilities:
- Serve as the main point of contact for patients
- Answer 45+ calls per day
- Take payments over the phone
- Help patients set up payment plans
- Read EOBs and assist patients with inquiries
- Work within multiple systems simultaneously and juggle multiple tasks
Requirements:
- 1-2 years of recent call center experience
- Medical terminology is a plus
- Dedicated work from home setup
- High speed internet connection required
- Ability to read EOBs
- Ability to work within multiple systems at the same time and juggle multiple tasks
- Ability to work Monday-Friday, 8:00am-4:30pm
- 40-hour work week
Benefits:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
Similar Jobs
Customer Care
Seasonal Customer Care Representative supporting a nationally recognized retail organization’s customers remotely. Handling orders, returns, refunds, shipping, warranties, and product inquiries across multiple channels.
Sales Customer Service Representative – Remote
Remote CSR generating reverse-mortgage sales opportunities for Longbridge, a senior home-equity solutions provider. Handling calls, qualifying homeowners, scheduling follow-ups, and updating CRM records.
Inbound Donor Support Representative
Inbound donor support representative assisting nonprofit organizations and donors through fundraising campaigns. Processing pledges, verifying details, and following approved scripts from home.
Pledge Support Specialist
Remote contractor answering inbound donor calls for nonprofit fundraising campaigns. Processing pledges, verifying transactions, and protecting confidential information from home.
Customer Service Representative
Customer Service Representative supporting customers via phone, email, and chat. Resolving inquiries, processing orders, and maintaining customer satisfaction remotely.
Service Support Representative – Days
Service Support Representative supporting TechFlow’s government contract operations. Tracking tickets, validating reports, troubleshooting issues, and assisting stakeholders remotely.
Healthcare Customer Service Representative
Healthcare customer service representative verifying patient insurance eligibility and benefits for Imagenet, a healthcare operations partner. Updating EHR data and supporting payer administration remotely.
Customer Care Representative
Customer Care Representative providing remote phone, chat, email, and social-media support. Handling package logistics, returns, refunds, product details, and warranty questions.
Customer Care Representative
Remote Customer Care Representative supporting package logistics, returns, refunds, warranties, and product inquiries. Providing personalized service across phone, chat, email, and social media for TEKsystems clients.
Customer Care Representative
Customer Care Representative providing remote phone, chat, email, and social media support. Resolving package, returns, refunds, product, and warranty inquiries for customers.
Customer Service Support Representative
Remote customer service representative supporting Labcorp’s diagnostic and healthcare services. Handling claims, patient inquiries, and client communications for Revenue Cycle Management.
Customer Service Manager, Nationwide
Kundenservicemanager für Qivalos digitale Messdatenplattform im Immobilienbereich. Betreuung von Kunden und Montageprozessen sowie Sicherstellung der Kundenzufriedenheit.
Customer Support / Success Specialist
Customer Support/Success professional reviewing documents and providing structured feedback. Contributing domain expertise to Mercor’s AI model training and evaluation projects.
Bilingual Spanish Customer Service Representative
Bilingual Spanish customer service representative supporting consumers through phone, chat, email, SMS, and video. Handling inquiries, records, troubleshooting, and retention for ACC Premiere.
Customer Support Specialist
Customer Support Specialist supporting farmers using BarnTools’ agricultural IoT hardware, mobile apps, and SaaS platform. Troubleshooting issues, managing inquiries, and improving onboarding and customer experience.
Customer Service Coordinator
Remote Customer Service Coordinator handling military residents’ maintenance requests for WinnCompanies. Managing service tickets, calls, troubleshooting, scheduling, documentation, and escalations.
Customer Care Specialist – Flexible Client Opportunities
Remote customer care contractor handling calls, transactions, travel, and roadside support. Serving varied client programs through RSC Virtual Staffing as an independent contractor.
Software Customer Service Manager
Software Customer Service Manager supporting Motorola Solutions’ public safety software customers. Driving account health, issue resolution, service delivery, and technical coordination remotely.
Community Support Specialist – Epic Trips
Community Support Specialist supporting Worldpackers travelers and Travel Buddies throughout group trips. Resolving complex cases and safety concerns across high-volume support channels.
Customer Support Agent, German / English
Customer Support Agent bei 5CA, einer globalen Remote-CX-Firma für Gaming- und Tech-Marken. Betreuung von Kund:innen auf Deutsch und Englisch über mehrere Supportkanäle.