Medical Secretary
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Job Description
Medical Secretary providing frontline support and customer service at Beth Israel Lahey Health. Managing patient interactions, appointments, and clerical tasks in a healthcare setting.
Responsibilities:
- Perform phone interactions, registration, scheduling, co-pay collection, billing, and appointment confirmation calls
- Provide the highest standards of customer service in all interactions with patients and staff
- Ensure that patients receive the right care at the right time
Requirements:
- High School Degree or GED
- A minimum of 1 year of experience in a high-volume customer service-related position
- Strong customer service skills
- Strong PC skills
- Effective written and verbal communication skills
- Ability to multitask
Benefits:
- Health insurance
- Paid time off
- Professional development opportunities
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