Member Account Executive – 12 Month Contract
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Job Description
Field-based Member Account Executive supporting McKesson’s independent pharmacy members. Driving relationship management, operational performance, sales growth, and profitability across Southwestern Ontario.
Responsibilities:
- Develop and execute a structured field call cycle for assigned I.D.A., Guardian, Remedy’sRx, and Enterprise pharmacy locations
- Act as a strategic business partner to pharmacy owners and operators, driving Member satisfaction, loyalty, and growth
- Identify business risks and service issues and implement mitigation strategies
- Analyze pharmacy performance data, prepare business reviews, and deliver actionable insights
- Monitor and influence KPIs to ensure operational excellence and alignment with McKesson and Member goals
- Provide operational support across marketing, advertising, pharmacy operations, formulary compliance, product distribution, POS systems, and pharmacy technology adoption
- Advise Members on strategies to increase sales and profitability, including Own Brand initiatives and key programs
- Track and optimize pharmacy purchasing behavior to maximize rebate and incentive opportunities
- Lead Banner Agreement renewal discussions and support negotiation and execution
- Serve as the primary liaison between Members and internal McKesson teams to ensure communication and issue resolution
- Generate qualified leads for business development, technology adoption, and pharmacy expansion
- Support merchandising plans and store readiness for new pharmacy openings, renovations, and relocations, including opening orders and promotional execution
Requirements:
- University degree preferred; equivalent experience in retail pharmacy management will be considered
- Proven ability to build lasting relationships with customers, colleagues, and partners
- Strong organizational skills with attention to detail
- Excellent verbal and written communication skills
- Demonstrated problem solving abilities
- Proficiency in MS Office applications (Excel, Word, Outlook)
- Experience working in a fast-paced environment where prioritization skills are essential
- Experience managing multiple projects simultaneously
- Knowledge of retail pharmacy operations is an asset
- Up to 60% travel needed (4 days per week) to Windsor, London, Sarnia, and Kitchener / Waterloo, with limited overnight travel
Benefits:
- 12 month contract
- Up to 60% travel needed (4 days per week) with limited overnight travel
- Equal opportunity employer
- Accommodation for applicants' needs throughout all stages of the recruitment and selection process, up to the point of undue hardship
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