Member Support Specialist
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Job Description
Member Support Specialist focused on revenue growth and engagement for NMG's member businesses. Remote position requiring strong communication and consultative sales skills.
Responsibilities:
- Drive revenue growth in your territory
- Develop and execute a territory plan
- Proactively generate new business opportunities
- Lead regularly scheduled ROI and value reviews
- Build strong relationships with members
- Identify and convert new opportunities
- Partner with vendor and internal teams
- Provide business insights and guidance
- Maintain accurate records and reporting
Requirements:
- Minimum of 2 years professional work experience in a business environment
- Understands and is comfortable in a quota-carrying sales role
- Ability to engage members over the phone with a clear, professional voice
- Maintain a dedicated, professional home office workspace
- Ability to support members located across multiple U.S. time zones
- Knowledge of CRM systems
- Ability to analyze complex data sets and provide actionable recommendations
- Ability to travel up to 25% requiring overnight and airplane travel
- Proficiency in Microsoft Office Suite
Benefits:
- Medical, dental, and vision benefits with low-cost coverage options
- Employer paid basic life and AD&D
- Employer paid short-term and long-term disability
- MetLife supplemental insurance options
- Matching 401(k) with 100 percent vesting
- Open PTO policy, paid holidays, and ten weeks of paid parental leave
- Business casual work environment
- Rewards and recognition platform where you can earn points and redeem for merchandise
- Discounts on electronics, cell phones, travel, wellness, health and auto, pet insurance, and more
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