Mid-Market Account Manager
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Mid-Market Account Manager focused on upselling and client relationship management. Working remotely for a leading online training solutions provider, Absorb Software.
Responsibilities:
- Increase the net dollar retention of your book of business through upsells and cross sells
- Negotiate client contract renewals with a focus on increased Annual Recurring Revenue and long-term relationships
- Generate and close new for opportunities for ‘land and expand’ within assigned accounts
- Generate proposals and other client facing documentation to assist your sales process
- Identify and develop meaningful client relationships
- Accurately manage and report your sales pipeline monthly and quarterly
- Thoroughly understand Absorb subscription models to effectively answer client questions
- Participate in team meetings and projects to improve sales processes & sales output
- Develop strong internal relationships to support client lifecycle
- Keep up to date with latest product releases and training seminars to ensure thorough product knowledge
Requirements:
- Post-secondary degree (preferably in business or a related field)
- 3-5 years of experience successfully managing client relationships and driving revenue growth through upselling
- Very strong time management and organizational skills
- Very strong verbal and written communication skills
- Outgoing and personable nature with a sales driven attitude, strong team player
- Ability to thrive in a dynamic, fast-paced environment that changes constantly
- SaaS (or Technology) sales experience
- Experience working with a global client base
- Strong MS Office skills – primarily Excel and PowerPoint
- Fluency in additional languages
- Experience working with industry tools such as Salesforce
Benefits:
- Fully remote-first work with flexible work arrangements
- Comprehensive Health and Wellness Benefits including retirement savings programs, eligibility for two different bonus plans, generous time off, comprehensive medical and dental benefits based on your country of location
- New Hire Equipment Allowance and monthly Flex Allowance to support your success
- Endless opportunity for career growth and internal mobility
- Employee driven DE&I programs
- Games room, meditation & yoga space, state of the art workplace for Absorbers in our Calgary office
Similar Jobs
Site Identification and Relationship Manager
Site Identification and Relationship Manager at Worldwide Clinical Trials supporting site identification for awarded projects and feasibility outreach. Fostering relationships with site networks and coordinating internal and external customer education.
Area Account Manager – DACH Border Region
Account Manager driving customer relationships and solutions for a medical technology firm. Focused on DACH sales region with travel up to 80%.
Senior Account Manager, Skilled Trades Staffing
Senior Account Manager in skilled trades staffing, driving sales and managing client relationships. Generating new customer accounts and ensuring revenue growth in a remote role.
Senior Account Manager
Senior Account Manager managing strategic clients with a focus on international transactions at DRUMMOND. Strengthening client relationships and driving revenue growth through effective account management.
Account Manager
Account Manager driving inbound sales growth and showcasing SaaS solutions while providing excellent customer service at Codekeeper.
Account Manager – Consultant
Account Manager consulting with partner agents for Study Group. Achieving enrolment and profit goals while maintaining strong market connections in Southern & Central Africa.
Relationship Manager
Relationship Manager at VIAFON, central contact for clients, managing project success and client relationships. Responsible for sales, budget management, and client retention strategies.
Account Manager
Account Manager managing SMB clients for a portfolio company of Pine Services Group. Responsible for relationship management and delivering technology solutions to clients.
Lead Director, Corporate Partnerships Strategy
Lead Director overseeing corporate and foundation partnership strategy to drive revenue growth for Big Brothers Big Sisters. Managing a team of Account Directors and collaboration across functions.
Director, Account Management – EMEA, APAC
Director managing large market account covering EMEA & APAC for BCD Travel. Overseeing team performance and strategic relationships to achieve client and company goals.
Commercial Lines Account Manager
Account Manager providing excellent customer service to policyholders and prospects. Assisting with coverage changes and managing client needs in a fast-paced insurance environment.
Affiliate Manager – Marketplace Partnerships
Affiliate Manager optimizing Amazon affiliate strategies for beauty and lifestyle brands. Collaborating with internal teams and external partners to drive revenue and maximize impact.
Enterprise Account Manager
Enterprise Account Manager focusing on customer retention and expansion at LucidLink, engaging with clients to drive long-term value.
Director, Corporate Accounts & Partnerships – Managed Hotels
Director of Corporate Accounts at Choice Hotels, responsible for driving revenue and strategic partnerships across managed hotels. Collaborating with stakeholders to optimize performance and achieve business objectives.
Account Manager
Field sales executive at Avnet focused on customer relationships to drive revenue growth and profitability. Develops strategic relationships and aligns goals to create comprehensive business plans.
Account Manager – Pharmaceutical
Account Manager responsible for sales growth within assigned accounts in the pharmaceutical packaging sector. Engaging with clients and implementing marketing plans across North America.
Account Strategist
Account Strategist managing client relationships for a Platinum-tier HubSpot Agency Partner. Driving measurable B2B growth through end-to-end revenue operations and consultative insights.
Manager, Technical Account Management – Eastern Region
Manager of Technical Account Management leading a high-performing team for CrowdStrike. Partnering with customers across North America and LATAM to ensure cybersecurity protection.
Affiliate and Partnerships Manager
Affiliate and Partnerships Manager driving real affiliate sales and managing partnerships with influencers. Responsible for recruiting and managing affiliates and structuring commission programs in a remote role.
Account Strategist, Paid Media
Account Strategist managing and optimizing Paid Media campaigns for SaaS and Tech companies. Focusing on high-performance strategies and client relationships across multiple advertising platforms.