National Sales Lead
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Job Description
National Sales & Commercial Operations Lead at Takeda managing oncology account operations and performance. Leading a high-performing team to enhance customer engagement in oncology markets.
Responsibilities:
- Lead Oncology KAM account operations and performance to deliver brand, account, territory, and national objectives
- Define, track, and review monthly sales performance KPIs; surface performance trends and drive timely corrective action
- Drive execution against agreed KPIs; lead incentive plan design, communication, and ongoing performance monitoring
- Lead development of KAM Plans of Action (POAs) and integrate them into a cohesive cross-functional POA
- Bring strong critical thinking, analytical rigor, and bias for action to remove ambiguity, enable sound decisions, and accelerate progress
- Serve as a key Integrated Brand Team (IBT) contributor by translating field insights into aligned cross-functional actions that maximize brand performance
- Establish and lead an integrated business planning cadence across field and office teams for key customers and oncology accounts, enabling tailored account strategies that strengthen customer engagement and impact
- Lead consolidation and planning to evolve Oncology’s go-to-market approach as new brands and indications are introduced
- Ensure all activities are conducted in compliance with applicable laws, industry codes, and company policies and procedures
- Partner cross-functionally to apply strong Omni-Channel Engagement (OCE) strategies across the customer journey
- Lead integrated account plans with clear tactics and KPIs aligned to OCE strategy
- Personalize engagement based on customer preferences (right content, channel, and timing)
- Ensure all activity complies with legal and regulatory requirements
- Leverage engagement tools (e.g., approved email, Takeda ID, Takeda Connect) to enhance customer experience
- Use insights (CRM, Power BI, CXM) to drive decisions and optimize activity
Requirements:
- 5+ years of experience in oncology pharma, including at least 5 years leading people
- Demonstrated leadership track record with a history of delivering results
- Brand marketing and/or commercial operations experience strongly preferred
- Strong analytical (qualitative and quantitative), strategic, and problem-solving capabilities, with creativity and sound judgment
- Clear, compelling communicator who can influence and align stakeholders
- Challenges the status quo, inspires commitment, and leads with urgency
- Self-directed, hands-on leader comfortable with broad responsibilities; persistent and resilient
- Proven ability to build trusted KOL and HCP partnerships
- Effective at leading cross-functional commercial execution and implementation
- Experience in commercial brand planning, translating insights into strategy and actionable tactics
- Ability to navigate and coach teams in a digital customer engagement ecosystem
Benefits:
- short-term and/or long-term incentives
- subsidies for fitness and internet
- medical, dental, and vision insurance
- basic life and accidental death and dismemberment (AD&D) insurance
- participation in the Registered Retirement Savings Plan (RRSP); company match into a Deferred Profit-Sharing Plan (DPSP) (if eligible)
- short-term and long-term disability coverage
- annual vacation entitlement; additional paid time off and company holidays
- a tuition reimbursement program
- a variety of well-being benefits
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