Office Manager
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Job Description
Virtual Office Manager supporting a family-owned Texas plumbing company remotely. Managing inboxes, finances, permits, recruiting, payroll data, and operational trackers.
Responsibilities:
- Manage owner and team inboxes daily
- Oversee accounts receivable follow-up, invoice tracking, and payment reminders
- Convert meeting notes into actionable items and calendar reminders
- Track project milestones and notifications
- Prepare and manage permit applications and renewals
- Administer the recruiting process for field technicians
- Handle onboarding and offboarding paperwork
- Validate and summarize weekly time data for payroll
- Maintain trackers for truck registrations and inspections
- Serve as the administrative backbone of a family-owned plumbing company
- Handle administrative tasks through documented Standard Operating Procedures (SOPs)
- Participate in ongoing agency check-ins, feedback, development, Slack collaboration, bi-weekly team meetings, and monthly reviews
Requirements:
- 5+ years of administrative or office management experience, preferably in home services or construction
- Proficiency in CRM or job management tools
- ServiceTitan experience is a plus
- Excellent English communication skills, written and verbal
- Strong attention to detail
- Proficiency with numbers and spreadsheets
- Self-directed and organized
- Ability to manage recurring tasks independently
Benefits:
- 13th month pay
- Performance-based bonuses
- Comprehensive HMO policy, including dependents.
- Annual continuing education budget to support professional development
- Remote work environment
- Membership in the Offshore Launch Slack workspace
- Bi-weekly All Team meetings
- Monthly reviews
- Ongoing check-ins, feedback and development
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