DCX Administrative Assistant
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Job Description
Home-based DCX administrative assistant supporting Talent Success operations for U.S. BPO clients. Managing team administration, KPI reporting, meetings, projects, and coordination.
Responsibilities:
- Provides excellent and flawless administrative support to the Talent Success Team
- Attends the administrative duties, responsibilities, and requests of the leadership of the Talent Success Team
- Undertakes special projects relating to developing and improving the operational efficacy of the Talent Success Team
- Spearheads interdepartmental communications, including administrative support, task and schedule coordination, and project undertaking
- Records, manages, and reports the Talent Success Team's productivity and efficiency using available data and resources
- Provides weekly KPI dashboard updates during L10 Meetings
- Represents the Talent Success Team during meetings and departmental communications
- Prepares and stores meeting recordings and minutes
- Coordinates action plans and next steps and holds people accountable
- Performs analogous tasks
Requirements:
- A strong communicator in both spoken and written English
- Strong customer service orientation
- Strong attention to details
- Excellent problem-solving and analytical skills
- Strong organizational and time management skills
- Ability to function well in a high-paced and, at times, stressful environment
- Bachelor’s degree in human resources, Psychology, Communications, Social Sciences, Business Administration, or any related field
- At least two (2) years of direct experience in facilitating and conducting employee health and wellness activities
- Strong verbal, written, and English communication skills
- Proficient in both Microsoft and Google applications
- Strong exposure to Workday and Asana is advantageous
- Preferably with a strong knowledge and background in Excel
- Preferably experienced in the BPO industry
Benefits:
- Industry-leading salary packages
- Permanent work-from-home setup
- Company equipment provided
- Government-mandated benefits employer share
- Internet stipends upon regularization
- HMO Coverage upon regularization (with an option to enroll as early as Day 1)
- PTO credits and service incentive leaves
- Major spring and winter company live events
- Monthly employee appreciation virtual events
- Company-provided career skills training courses
- A company culture focused on your personal and professional growth
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