Administrative Coordinator
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Job Description
Administrative Coordinator managing business guest credentials for Blueprint, a technology solutions firm. Coordinating onboarding, renewals, access support, devices, records, and stakeholder requests remotely.
Responsibilities:
- Coordinate the end-to-end business guest credential management process, including onboarding, offboarding, renewals, and credential end dates
- Serve as the primary point of contact for business guests, managers, administrators, and internal stakeholders regarding credential-related questions and requests
- Monitor shared inboxes, respond to email inquiries, and ensure requests are triaged, tracked, and resolved in a timely manner
- Maintain accurate business guest records, credential information, status updates, and tracking reports
- Assist business guests with onboarding-related access issues and basic IT support needs, coordinating with appropriate support teams when necessary
- Coordinate device requests, distribution logistics, and device returns while maintaining accurate records
- Communicate updates, outstanding actions, and potential delays to relevant stakeholders
- Support additional credential management activities, administrative requests, and ad hoc operational tasks as business needs evolve
Requirements:
- At least 2 years of experience in administrative support, business operations, coordination, or a related role
- Proficiency with Microsoft 365 applications, including Outlook, Teams, Excel, PowerPoint, and SharePoint
- Strong written and verbal communication skills
- Excellent organizational and time management skills, with strong attention to detail
- Ability to maintain accurate records, track requests, and follow established processes through completion
- Ability to exercise sound judgment and discretion when handling confidential information
- Ability to work independently in a remote environment while maintaining a consistent schedule and responsive communication
- Reliable follow-through and a proactive approach to managing inboxes and requests
- Experience supporting administrative operations within a large enterprise, corporate, or technology-focused organization (preferred)
- Experience coordinating employee, contractor, vendor, or business guest onboarding and offboarding (preferred)
- Familiarity with credential lifecycle management, access requests, account administration, or identity and access management processes (preferred)
- Experience managing shared inboxes, service requests, tracking logs, status reports, and stakeholder communications (preferred)
- Experience coordinating IT equipment requests, device distribution, returns, or inventory tracking (preferred)
- Experience using Excel and SharePoint to maintain records, manage documentation, and track operational activities (preferred)
- Experience supporting process-driven workflows requiring accuracy, confidentiality, consistency, and minimal supervision (preferred)
- Relevant hands-on experience in administrative or business support; a degree is not required in place of applicable experience
Benefits:
- Medical, dental, and vision coverage
- Flexible Spending Account (FSA)
- 401(k) retirement plan
- Competitive paid time off
- Parental leave
- Professional growth and development opportunities
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