Operations Associate
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Job Description
Operations Associate managing recruiting workflows, candidate communications, data accuracy, and reporting. Supporting Rockstar’s GenAI-powered recruiting infrastructure for U.S.-based clients.
Responsibilities:
- Manage operational workflows across multiple recruiting campaigns and client accounts
- Coordinate candidate communications, outreach, follow-ups, scheduling, and confirmations
- Monitor shared inboxes and ensure timely, professional responses
- Maintain accurate candidate records and operational data
- Support recruiters and internal stakeholders with day-to-day operational tasks
- Identify process inefficiencies, flag issues proactively, and suggest improvements
- Follow and improve SOPs, workflows, and internal systems
- Assist with reporting, audits, and other operational projects as needed
Requirements:
- 0–4 years of experience in operations, recruiting, HR, administration, customer support, or similar fields
- Evidence of exceptional ability (e.g., strong academic record, experience at high-growth startups, founding or startup experience, or other high-signal achievements)
- Strong attention to detail and a habit of checking work for accuracy
- Organized, reliable, and able to manage multiple priorities effectively
- Proactive mindset with a willingness to identify and solve problems
- Coachable, curious, and eager to learn new tools and processes
- Excellent written English and professional communication skills
- Comfortable working during U.S. business hours (EST overlap required)
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