Operations Intern
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Job Description
Operations Intern at LaunchX overseeing student success and engagement in Entrepreneurship programs remotely. Supporting daily operations during the summer program from May 25 to August 18, 2026.
Responsibilities:
- Support in setting up student logistics of calendars, team Google Drive folders and materials, and forms
- Check Zoom reports and record classroom attendance
- Review course feedback, student weekly surveys, and staff surveys to identify ways to improve – both in real-time and for future sessions – and to refine how we coach teams and companies and deliver actionable reports
- Manage mentor network: Ensure teams are properly supported by mentor network through setting up and facilitating mock board and/or mentor meetings
- Monitor the course platform for student submissions and ensure follow up with students as needed in a timely basis
- Manage Fillout to support daily operations and submit a report of students who are “at-risk” to the Student Experience Lead daily
- Submit daily warning, probation, and removal lists of students to the Program Manager
- Manage Demo Day planning and day-of logistics
- Provide live technical support as needed for our platforms including but not limited to Zoom, Google Suite, and assignment submissions via Google Classroom
- Additional support as needed
Requirements:
- Problem-solving skills & initiative to think through ambiguous scenarios
- Ability to work remotely on both team and independent projects
- Strong verbal and written communication and interpersonal skills
- Good detail, organization, and ability to manage multiple tasks at once within established deadlines
- Expertise in using standard office software and communication tools for effective coordination and documentation
- Eagerness to master new softwares and technologies
- Experience working with Google Suite, Airtable, and LMS are a plus
- Flexible and collaborative team player adept at providing comprehensive support across diverse roles
- Reliable high-speed internet connection and access to a personal laptop
- Must successfully pass a background check
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