Operations Manager – Trail Events
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Job Description
Operations Manager with UTMB managing planning, on-site execution, and post-race evaluation for North American trail events. Ensuring operational excellence and world-class runner experiences.
Responsibilities:
- Plan and execute all operational elements of UTMB NA events, ensuring safety, quality, and consistency
- Develop event operational plans, timelines, medical and safety protocols, and logistics workflows
- Lead course creation and modifications using mapping tools (ie - CalTopo)
- Serve as the senior operations lead during event week
- Oversee venue buildout, course marking, start/finish operations, aid stations, command & compound
- Manage Race Directors, crew, volunteers, vendors, and safety teams
- Lead breakdown and load-out logistics
- Conduct operational debriefs and compile post-event reports
- Mentor and support Race Directors and event crew; build high-performing teams
Requirements:
- 5+ years in endurance or outdoor event operations (trail/ultra experience strongly preferred)
- Strong skills in course design, mapping tools, GPX workflows, and route planning
- Demonstrated leadership in managing event crews, contractors, and volunteers
- Excellent organizational, communication, and project-management abilities
- Ability to work in remote, rugged outdoor environments and travel frequently
- Budget and vendor management experience required
- Wilderness First Aid/CPR preferred
Benefits:
- Free entries to our legendary endurance events
- Access to our online learning platform and other trainings to keep your skills sharp and your curiosity alive.
- Employee Assistance Program (EAP) is here to support you with both personal and professional challenges.
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