Outbound Business Development Representative, BDR
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Job Description
Outbound BDR at Customer.io connecting with potential customers in EMEA. Engaging prospects through research, outreach, and lead qualification.
Responsibilities:
- Research and identify target accounts using various tools and resources, building a robust prospect list
- Initiate outreach through cold calls, emails, and social media to generate interest and qualify needs
- Qualify leads based on business fit, timing, and readiness to speak with an Account Executive
- Schedule high-quality meetings between interested decision-makers and our sales team
- Maintain accurate records of prospect interactions and pipeline status in our CRM
- Collaborate with marketing to refine outreach strategies and improve lead generation processes
- Nurture relationships with prospects who are interested but not yet ready to engage fully
- Regularly update your manager and team on outreach activity and progress toward goals
Requirements:
- Located in either United Kingdom or Ireland (hard requirement)
- Strong communication skills and genuine enjoyment connecting with new people
- Resilience with rejection and the self-motivation to keep pushing toward targets
- Excellent organization and ability to manage multiple priorities with attention to detail
- Familiarity with CRM tools like Salesforce or HubSpot
- A proven track record in lead generation and outreach
- Ability to work independently in a fast-paced, target-driven environment
- 1–2 years of experience in a similar outbound sales role, ideally in SaaS or tech
Benefits:
- 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
- 16 weeks paid parental leave
- unlimited PTO
- stipends for remote work and wellness
- professional development budget
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