Solutions Consultant
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Job Description
Solutions Consultant translating provider workflows into SDK prototypes and product requirements. Helping Canvas Medical scale its healthcare EMR automation platform.
Responsibilities:
- Engage directly with customers, prospects, and internal partners to understand clinical workflows, pain points, and desired outcomes
- Translate healthcare delivery insights into clear, structured Product Requirements Documents (PRDs) that drive solution design
- Balance immediate customer needs with long-term platform evolution to create sustainable, scalable solutions
- Document learnings and contribute to internal knowledge-sharing
- Build and validate solutions using the Canvas SDK, including event-driven design, handlers, and effects
- Partner with engineers to prototype solutions that showcase platform capabilities
- Evaluate when to deliver within existing SDK capabilities versus advocating for platform enhancements
- Create and maintain reusable solution patterns and playbooks
- Collaborate across sales, customer success, implementation, engineering, and product teams
- Bridge operational and technical contexts to move solutions forward
- Surface and track quality signals, including demo-to-production flow, SDK adoption, and customer feedback
- Progressively own lower-complexity engagements independently
- Within 90 days, own parts of the solution lifecycle, translate 3–5 customer engagements into actionable solutions, identify at least 2 platform enhancement opportunities, and build relationships across GTM operations and engineering
Requirements:
- Recent graduate or early-career candidate in Computer Science, Health Informatics, Engineering, UX, Applied Data, or related discipline
- Deep interest in healthcare technology and EMR systems with desire to improve provider and patient workflows
- Demonstrated ability to learn quickly and adapt in ambiguous environments
- Strong written and verbal communication skills with ability to distill complex contexts into crisp requirements
- Comfort learning and working with modern SDKs, APIs, and plugin-based architectures
- Willingness to ramp into concepts like event-driven design, handlers, and effects
- Strategic mindset to balance short-term deliverables with long-term platform health
- Ability to identify leverage points and scalable solution patterns
- Understanding of healthcare delivery challenges and provider workflow pain points
- Interest in healthcare automation and improving clinical operations through software
- Ability to engage with clinical, operational, and financial stakeholders
- Collaborative by default—thrives working across operations and technical teams
- Growth mindset with rapid learning velocity
- Productive tension management—comfortable wrestling with trade-offs
- AI-native and pragmatic—uses modern tooling to accelerate discovery while respecting real-world constraints
- Exposure to building or working with SDKs, frontend/backend integrations, or plugin architectures
- Familiarity with healthcare data workflows, standards, or provider-facing tooling
- Experience drafting product requirements, specs, or mockups for technical systems
- Comfort with basic scripting (Python, JavaScript) or building demonstrable prototypes
- Prior customer-facing experience in technical capacity (internships, support, technical project work)
Benefits:
- Competitive Salary & Equity Package
- Health Insurance (includes option with 100% family coverage)
- 401k
- Paid Maternity/Paternity Leave (12 weeks)
- Flexible/unlimited PTO
- Home Office Stipend
- Professional development budget
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