Payments Account Manager
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Job Description
Payments Account Manager managing provider onboarding and operations for Growe, an iGaming and entertainment business advisory group. Supporting LATAM payment partnerships, settlements, and cross-functional delivery.
Responsibilities:
- Manage payment providers from commercial handover through onboarding and ongoing cooperation
- Coordinate provider onboarding, including KYC, documentation, contracts, approvals, and communication between involved teams
- Maintain regular communication with payment partners and support day-to-day operational requests
- Work with Legal, Finance, and BizDev teams to keep provider-related processes moving forward
- Support resolution of payment-related cases involving reconciliation, settlements, exchange rates, or provider communication
- Develop understanding of LATAM markets, local payment methods, and payment provider specifics
- Organize and prioritize multiple operational tasks and requests independently
- Build further expertise within Payments and Account Management as responsibility grows
Requirements:
- 2+ years of experience as an Account Manager or in a similar operational role working with partners or providers
- Experience coordinating onboarding, documentation, approvals, or other partner-related processes
- Understanding of online payments
- Experience in iGaming, Payments, PSP, Fintech, or Crypto will be a plus
- Upper-Intermediate English or higher
- Structured and attentive to detail
- Able to manage multiple priorities and stay organized
- Proactive and comfortable taking ownership of tasks
- Clear and confident in communication with internal teams and external partners
Benefits:
- Medical insurance and financial aid
- Benefit Cafeteria (compensation for the gym/stomatology/psychological service & etc.)
- 100 % paid sick leaves
- Paid vacation
- Annual salary review (based on performance)
- Quarter bonuses according to the company’s policy
- Individual annual training budget which allows to visit paid conferences, training sessions, English lessons, workshops, etc.
- Growe University (Leadership Programs, Knowledge sharing, Webinars, etc.)
- Personal development plan
- Corporate events and team-building activities
- Growe Care (Well-being Program)
- Free lunches at the office
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