Account Manager
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Job Description
Account Manager managing client marketing programs and revenue growth. Driving brand performance through Rakuten Advertising’s ad technology, media properties, and partner network.
Responsibilities:
- Oversee all program implementation by developing and tracking client project plans
- Interact with clients daily via phone and email for tactical requests
- Set, meet and exceed aggressive revenue goals for clients
- Provide strategic advice to increase each client’s ROI
- Develop, maintain and extend relationships with the portfolio of clients
- Organize activities with the Client Services team and cross-functional teams including Technology, Marketing and Sales
- Serve as the guru for Rakuten Advertising’s proprietary software and support clients in using available tools and resources
- Manage the day-to-day execution of clients’ marketing programs
- Design the overall strategy for growing account revenue
- Leverage client brands and Rakuten Advertising’s network to drive results
Requirements:
- Demonstrated success in measuring results
- Proof that you can set and surpass KPI targets
- Analytical and strategic marketing skills
- Ability to prioritize and strategize based on company goals
- Desire to think creatively, solve problems and use professional judgment
- Tech savvy; comfortable using Excel and PowerPoint for client-facing reports, analysis and presentations
- Exemplary written and oral presentation and a talent for presenting
- A Bachelor’s Degree
- 3+ years of online marketing/direct marketing experience with a focus on client service
- Knowledge/familiarity with Affiliate Marketing is a plus
Benefits:
- Discretionary bonus
- Stock options
- Health insurance
- Vision insurance
- Dental insurance
- RRSP matching
- Personal Time Off (PTO)
- Volunteer Time Off (VTO)
- Other employee benefits as the company implements
- Accessibility accommodations for candidates with disabilities participating in the selection process
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