Pharmacy Account Executive
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Job Description
Pharmacy Account Executive with Cigna managing pharmacy benefits and client relationships in Houston. Focused on consultative client management and retention strategies while collaborating with internal teams.
Responsibilities:
- Manage and support client persistency for a designated book of business in the South Texas (primarily Houston) market.
- Serve as the pharmacy subject matter expert (SME) for the Medical Sales organization, providing ongoing education and advancing pharmacy knowledge through training initiatives.
- Participate in client engagements to review performance metrics and present a comprehensive suite of pharmacy management solutions aligned to reducing total healthcare costs.
- Identify and drive opportunities to enhance pharmacy earnings contributions through strong client relationships and strategic collaboration with Medical Sales partners.
- Partner cross-functionally with Medical Sales, underwriting, and key stakeholders to support pricing, renewal strategies, and competitive positioning to retain and grow business.
- Coordinate external messaging related to pharmacy programs, collaborating with operational and support teams to ensure alignment.
- Lead or support client and broker meetings, including service issue resolution discussions and acting as an escalation point for pharmacy-related concerns.
- Participate in finalist presentations for new and existing business opportunities as needed.
- Analyze pharmacy utilization trends to provide consultative recommendations and address client follow-up questions.
- Build a deep understanding of client needs, goals, and objectives to deliver tailored solutions.
- Provide pricing, audit, and contract support to clients and internal partners.
- Interpret and communicate pharmacy coverage policies in collaboration with clinical partners.
- Perform additional duties as needed to support client satisfaction and business objectives.
Requirements:
- Bachelor's degree preferred
- 5 years or more of Pharmacy Benefit Management (PBM) / consulting experience supporting client expectations
- Experience with consultative client management methodologies
- Proven ability to manage a renewal independently with minimal supervision
- Ability to navigate and leverage the broader organization to better support clients
- A self-motivated individual displaying ownership, flexibility, accountability and responsibility
- Operational understanding and competence with the PBM business model
- Understanding the financial and pricing strategy of PBM
- Excellent verbal and writing communication skills
- Excellent presentation skills in group settings
- Technical skills using all Microsoft programs
- Residence in the Houston, TX area
- Ability to travel up to 20% of the time depending on candidate’s location with little or no advance notice
Benefits:
- Health insurance
- 401(k) matching
- Paid time off
- Flexible work arrangements
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