Inbound Sales Representative
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Job Description
Inbound Sales Representative at Consumer Cellular managing customer inquiries about wireless plans and services using a consultative approach. Providing tailored solutions and closing sales while delivering exceptional customer experience.
Responsibilities:
- Customer Connection - You will be the introduction to the Consumer Cellular experience.
- Building Value - You will be able to provide the best recommendations on products and services that fit both their budget and lifestyle.
- Overcoming Objections – You are able to overcome objections by addressing concerns and highlighting why Consumer Cellular is the smart choice.
- Closing the Sales by Welcoming Customers to the Family – You’ll recognize the right time to close the sale and add a customer.
- Integrity and Accuracy - Maintain accurate records using CXOne and other internal tools.
- Being a Team Player – We win together!
Requirements:
- Minimum 1 year of sales experience (inbound, outbound, or retail)
- Experience in closing sales and meeting metrics and quotas
- Strong communication and active listening skills
- Comfortable using Microsoft Office Suite (Word, Excel, Outlook)
- Proficient in navigating a PC and web browsers
- Ability to think on your feet, ask the right questions, and close sales
- A self-starter with a desire to succeed and grow within the company
Benefits:
- Uncapped commission – take control of your income
- Career development – we promote from within
- Comprehensive training and ongoing support
- Be part of a winning team that values your input and celebrates your success
- Work in a fast-paced, goal-oriented environment where your efforts make a real impact
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