Presales Engineer
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Job Description
Presales Engineer supporting technical sales and customer engagement in the Americas. Collaborating across departments to drive business opportunities in IoT solutions and infrastructure sectors.
Responsibilities:
- Conduct market research by performing data analysis of prospective customers as well as attending specifics events and making discovery calls to generate new leads.
- Prepare and present technical and commercial proposals, defining the technical solutions for customers.
- Act as a project manager on key opportunities, driving sales conversions in industries such as mining, civil engineering, and infrastructure.
- Provide technical support to the Sales team and customers, ensuring efficient system performance, troubleshooting issues, and offering solutions.
- Manage and grow existing accounts while acquiring new business across various geographical areas in the North America region.
- Collaborate with the Customer Success Team to ensure smooth post-sales support and system maintenance.
- Identify new business opportunities (B2B and B2C), evangelise clients, and influence decision-makers to expand market share.
- Organise and deliver product demonstrations and training sessions for current and new customers.
- Attend conferences, seminars, and client meetings to promote products and services.
- Gather and report market intelligence, including competitor analysis and customer insights.
- Prepare and keep track of technical presentation submittals based on the selected strategic events in the territory.
- Support the sales team with data entry and maintaining CRM accuracy, ensuring proper documentation of sales processes.
- Provide sales tracking, reporting, and process improvement recommendations to help optimise sales performance.
- Liaise with account managers to develop and execute specific sales strategies.
- Ensure smooth communication between sales and other departments, helping resolve customer issues and improving cross-functional workflows.
Requirements:
- 3-5 years of experience in technical sales or a similar role, ideally in the infrastructure, mining, or construction sectors.
- Engineering degree (e.g., Geotechnical or Civil Engineering) preferred.
- Strong technical knowledge, particularly with sensor technologies or IOT solutions.
- Fluent in English (additional languages such as Mandarin would be advantageous).
- Proficiency in CRM systems, with Salesforce knowledge being a plus.
- Ability to travel up to 33% of the time, depending on market needs.
- Strong analytical, organisational, and communication skills.
- Natural curiosity for new technologies and proactive problem-solving abilities.
Benefits:
- Competitive salary and benefits package
- Opportunity for professional growth and development
- Great work environment: we are a passionate, tight-knit team hailing from 20+ countries
- We are a family-friendly company and support a healthy work-life balance, we’re outcome oriented
- Work-from-home policy (flexibility)
- We like grabbing lunch or a drink together, and coming together for fun events organized by Worldsensing
- We love to learn and we love to share so you will actively participate in our knowledge sharing initiatives or transversal committees (communities, show and tell, etc.)
- Opportunity to work for a global IoT player which has been labeled as one of the organizations actively shaping and pioneering the Industrial Internet
- Hybrid working environment
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