Principal Time & Attendance Solutions Consultant
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Job Description
Principal consultant implementing workforce management technology for direct customers and partners. Configuring platforms, leading discovery, training users, and resolving live deployment issues.
Responsibilities:
- Rapidly become an expert on the company's technology platform
- Demonstrate the technology platform to customers and partners
- Provide product training to customers and partners
- Lead discovery calls and project meetings for direct customers
- Advise direct customers and configure the platform to meet customer requirements
- Advise partners on configuring the platform to meet customer requirements
- Assist customers and partners with resolving technical post-sales issues in live customer deployments
Requirements:
- 5+ years of experience with time tracking, payroll, or workforce management applications
- 5+ years of experience in a support, implementation, or consulting environment
- Extremely customer service oriented
- Willing and able to work independently
- Intelligent, motivated, and resourceful
- Proficient with IT business interaction tools
- Knowledge of Workday, Dayforce, UKG Pro, UKG Ready, isolved, SAP SuccessFactors, or Employment Hero strongly preferred
- Experience with iOS configuration and MDMs a plus
- Knowledge of API technologies such as REST, Web Hooks, XML, and JSON a plus
- Knowledge of CCPA and privacy law a plus
- Must be based in California, Washington, Oregon, or Nevada
Benefits:
- Bonus compensation
- Remote work from home
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