Sales Solutions Consultant – Account Management
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Job Description
Remote Sales Solutions Consultant supporting mortgage account management and retention. Developing tailored product solutions, presentations, proposals, and client requirements for Dark Matter.
Responsibilities:
- Support the Account Management team by understanding client requirements, identifying product functionality gaps, and developing tailored solutions
- Support account management and retention by applying product and capability knowledge to address client requirements
- Develop product solutions meeting client business requirements
- Drive the solution assurance process, including gathering requirements, prioritizing functionality gaps, obtaining estimates, defining workarounds, and collecting information for internal suppliers
- Drive the commitment process to secure internal commitment for defined work
- Direct the account management team in creating and packaging proposals
- Provide input to Requests for Proposal and Requests for Information
- Set up and deliver product presentations and demonstrations in person or via web-based tools
- Create and maintain product presentations
- Participate in business requirements reviews with clients
- Participate in the product release process
- Provide client-requirement feedback to Dark Matter product managers
- Evaluate third-party vendor opportunities and solutions
- Develop and present proposals to Business Review for approval
- Perform other related duties as assigned
Requirements:
- 8+ years of business experience in the marketplace
- Industry experience in the mortgage space
- Knowledge of industries our applications are typically used in, including banking, mortgage, and utilities
- Good understanding of technologies required to support Dark Matter products
- Understanding of business unit processes
- Familiarity with competitors and their products
- Excellent presentation, writing, organizational, and project management skills
- Ability to work independently and collaboratively in a team environment
- Demonstrated ability to interact and communicate effectively with senior management
- Bachelor's degree or equivalent combination of education, training, or work experience
- Travel requirement of 10–30%
Benefits:
- Sales positions may be eligible to participate in the business commission plan
- Medical, dental, and vision benefits
- Basic life insurance
- Short-term and long-term disability coverage
- 401(k) participation with company match
- Minimum of 10 days of vacation for new employees
- Sick time based on state requirements
- 8 company-paid holidays per year
- 2 personal holidays per year
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