Product Commercialization Manager
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Job Description
Product commercialization manager supporting product launches for United Rentals, the world’s largest equipment rental company. Coordinating documentation, catalog configuration, sales enablement, and cross-functional support structures.
Responsibilities:
- Define and coordinate helpdesk and support mechanisms for product launches
- Prepare internal documentation, escalation paths, and FAQs with solution owners and support teams
- Create sales enablement battle cards and operational playbooks
- Coordinate alignment across sourcing, IT, sales enablement, and product teams
- Maintain version control and organization of product documentation and records
- Ensure documentation is accessible, current, and compliant with internal standards
- Coordinate product specification documents with sourcing and product teams
- Manage versioning and accuracy of sales and marketing materials in the internal knowledge base
- Coordinate system and documentation updates for product introductions, updates, and retirements
- Ensure accurate catalog class and pricing structures in RentalMan
- Validate catalog setups and system inputs required for product launches
- Support community management by creating Worksite Performance Solutions content and coordinating SME or DCS responses
- Coordinate Digital Customer Success Office Hours agendas and content with solution owners and CS Ops
Requirements:
- Bachelor’s degree, or related/equivalent work experience
- Experience in product lifecycle support, documentation management, sales enablement content creation, or operations coordination
- Familiarity with RentalMan (RM), content management platforms, or PLM tools
- Strong attention to detail and excellent organizational and coordination skills
- Effective written and verbal communication abilities
- Background in construction, equipment rental, or industrial solutions preferred
- Proficiency in documentation version control and governance practices
- Strong cross-functional communication skills
- Problem-solving mindset with process improvement orientation
- Ability to manage multiple tasks in a fast-paced, evolving environment
- Limited travel, about 20%
Benefits:
- Paid Parental Leave
- United Compassion Fund
- Employee Discount Program
- Career Development & Promotional Opportunities
- Additional Vacation Buy Up Program (US Only)
- Early Wage Access through Payactiv (US Hourly Only)
- Paid Sick Leave
- Inclusive and welcoming culture
- Health and financial plans
- Reasonable accommodation during the application process
- Support for active duty members, veterans, reservists, and their families
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