Product Manager
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Job Description
Product Manager owning AI-forward features for Forge’s global B2B eCommerce platform. Translating customer needs into requirements and partnering with Design, Engineering, and QA.
Responsibilities:
- Own assigned features and product initiatives from discovery through development, release, and evaluation
- Meet with customers and users to gather feedback and understand pain points
- Synthesize customer feedback, stakeholder input, and product usage data to identify opportunities and validate assumptions
- Translate customer needs and business priorities into JIRA epics, user stories, acceptance criteria, and product requirements
- Partner with Product Design, Engineering, and QA to shape experiences and deliver high-quality features
- Manage and prioritize the product backlog
- Address blockers, communicate trade-offs, and follow through on commitments
- Contribute to the vision and roadmap for the product area
- Use AI tools for research, analysis, ideation, documentation, and product execution
- Report to the Director of Product
Requirements:
- Experience in Product Management, Associate Product Management, Business Analysis, or a related role, ideally in B2B, eCommerce, SaaS, or software
- Experience translating customer or stakeholder feedback into product requirements and working closely with Design and Engineering
- Familiarity with JIRA, Agile development practices, user stories, and product documentation
- Exposure to product analytics, user research, or data-informed decision-making
- Experience using AI tools to improve productivity, research, problem-solving, or quality of work
- Working knowledge of wholesale selling processes or B2B commerce is a plus
- Strong ownership and accountability
- Analytical and critical thinking skills
- Strong problem-solving skills, attention to detail, and sound judgment
- Ability to understand complex business processes and customer needs in a B2B environment
- Hands-on fluency with AI tools
- Clear written and verbal communication skills
- Ability to collaborate across teams and translate complex problems into actionable requirements
Benefits:
- Unlimited vacation for exempt employees
- Flexible working locations
- 401(k) plan with a company match
- Medical, dental, and vision coverage
- Transgender services and fertility benefits
- Parental and caregiver leave
- Dependent, commuter, and FSA benefits
- Professional development programs like Toastmasters
- Mental wellness tools
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