Product Manager

Posted 1hrs ago

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Job Description

Product Manager owning loan servicing, payments, valuations, and integrations at Kiavi, a residential real-estate lender. Driving roadmap execution, operational automation, and AI-enabled product improvements.

Responsibilities:

  • Own products supporting loan servicing, payments, money movement, valuations, and vendor integrations
  • Drive products involving borrower payments, bank account verification, appraisals, inspections, and data feeds for capital and servicing partners
  • Lead projects from conception through design, development, launch, and post-launch measurement
  • Identify opportunities for automation and AI to reduce manual operational work
  • Collaborate with engineering and drive requirements and engineering prioritization
  • Manage multiple products across different lifecycle phases
  • Convert internal and borrower pain points into a prioritized roadmap and maintain the backlog
  • Partner with Treasury and engineering on ACH, wire, bank, and payment integrations
  • Work with vendors on appraisal, inspection, insurance, and servicing data feeds
  • Triage production support issues, identify root causes, and turn recurring workarounds into product improvements
  • Identify suitable AI product applications and manage edge cases, accuracy, and adoption
  • Use data to size problems, model ROI, and track success metrics
  • Lead Servicing, Treasury, Capital Markets, Compliance, and Operations stakeholders toward a shared roadmap

Requirements:

  • 2–4 years of relevant experience in product management or a related field
  • Completed multiple product release cycles and product lifecycles as a Product Manager
  • Good understanding of lending, real estate, and industry dynamics
  • Comfortable working with engineers on integrations, data models, and APIs
  • Able to read and analyze data independently
  • Solid grasp of foundational AI concepts and judgment on when to apply them
  • Strong strategic thinking, data analysis, and prioritization
  • Excellent communication and stakeholder management, including with non-technical operations teams
  • Able to work fully independently on most day-to-day responsibilities while taking guidance on high-level strategic roadmaps
  • Technical degree or equivalent work experience in a product development-driven environment is listed under bonus points, not required

Benefits:

  • Competitive benefits and perks
  • Equal Opportunity Employer
  • E-Verify used to confirm identity and employment eligibility