Product Manager
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Job Description
Product Manager owning full lifecycle of features for Hudu, a SaaS platform for IT professionals. Collaborating across teams to drive strategy and execution in a rapid growth environment.
Responsibilities:
- Defining Product Vision and Strategy: Shape the product vision for Hudu's core areas (e.g., asset management, password vaults, knowledge bases, processes, integrations with PSAs/RMMs like ConnectWise, HaloPSA, NinjaOne).
- Customer and Market Research: Engage directly with MSPs, IT teams, and users through interviews, feedback analysis, community forums, and support data to uncover pain points in IT documentation and operations.
- Roadmap Planning and Prioritization: Build and maintain a prioritized roadmap, balancing quick wins (e.g., new integrations) with long-term innovations, informed by customer upvotes and usage metrics.
- Requirements and Feature Definition: Write clear user stories, specs, and PRDs for features like custom asset layouts, secure password management, workflow automation, or mobile/browser extensions.
- Cross-Functional Collaboration: Partner closely with engineering, design, support, sales, and marketing teams to guide development, resolve issues, and ensure seamless launches.
- Development Oversight and Launch: Support sprint planning, backlog grooming, QA, and coordinate releases with go-to-market activities (e.g., feature announcements, demos, changelog updates).
- Performance Analysis and Iteration: Monitor key SaaS metrics (e.g., adoption, retention, churn, feature usage via analytics), gather post-launch feedback, and iterate rapidly.
- Stakeholder Management: Communicate roadmaps, progress, and insights to leadership and the team; contribute to customer-facing content like release notes, blogs, and demos.
Requirements:
- Education: Bachelor's degree in business, engineering, computer science, or a related field.
- Experience: 3–7+ years in product management, or related roles (e.g., engineering, marketing, UX).
- Technical background in IT infrastructure, networking, or security; experience with APIs/integrations; passion for simplifying complex workflows.
- Experience working in early-stage or high growth startup environments.
- Familiarity with tools like Jira, Linear, Figma, Google Analytics, and Canny.
- Experience in Ruby and Ruby on Rails, PostgreSQL (or similar), Vue/React and JavaScript.
- Advanced experience in Dockerized environments.
- Must possess fluent ability to communicate in English in oral and written format.
- Proficient in Git for version control.
- Collaborative and communicative with a focus on teamwork and problem-solving.
- Excellent time management skills with the ability to multi-task, prioritize, and meet deadlines effectively.
- Strong communication and leadership skills.
Benefits:
- Health Insurance
- 401k plan with company matching
- Paid time-off
- Flexible work hours
- Work Life Balance
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