Product Owner – CX
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Job Description
Product Owner improving customer experience for a global social discovery company. Identifying growth opportunities and driving product delivery with cross-functional teams.
Responsibilities:
- Find growth opportunities
- Identify product bottlenecks and growth points using data, research, and common sense.
- Turn ideas into hypotheses
- Formulate clear, testable hypotheses and define what success looks like.
- Drive execution
- Work with engineers, designers, and analysts to bring ideas into production, fast and efficiently.
- Own delivery
- Manage requirements, priorities, and timelines to ensure smooth and predictable delivery.
- Analyze experiment results and product metrics to understand what worked and what didn’t.
- Use insights to iterate, optimize, and scale successful solutions.
Requirements:
- You know how to formulate hypotheses and define requirements
- You can drive delivery
- You know how to validate results and run experiments
- You’re comfortable with product research (qualitative & quantitative)
- You can work cross-functionally with designers, analysts, and engineers
- You understand product metrics and how to find growth opportunities.
Benefits:
- REMOTE OPPORTUNITY to work full time;
- Vacation 28 calendar days per year;
- 7 wellness days per year (time off) that can be used to deal with household issues;
- Bonuses up to $5000 for recommending successful applicants for positions in the company;
- 50% payment for professional training, international conferences and meetings;
- Corporate discount for English lessons;
- Health benefits. The company will compensate you with up to $1,000 gross per year per employee for health insurance or doctor’s fees;
- The company provides all employees with an equipped workplace and necessary equipment in offices or co-working locations; reimbursement of workplace costs up to $1000 gross once every 3 years;
- Internal gamified gratitude system: receive bonuses from colleagues and exchange them for company merchandise, team building activities, massage certificates.
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