Digital Product Manager
Posted 1hrs ago
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Job Description
Digital Product Manager scaling Allstate’s auto-claims marketplace platform. Connecting insurance carriers with independent adjusters through photo-based damage estimates.
Responsibilities:
- Define and evolve product vision, strategy, and roadmap
- Conduct customer discovery and validate assumptions through research, experimentation, and data
- Partner with engineering and business stakeholders to identify opportunities and deliver value
- Prioritize product investments based on customer needs, business impact, and technical considerations
- Define and measure product success through meaningful outcome-based metrics
- Balance the needs of insurance carrier customers, operational stakeholders, and independent adjusters using the platform
- Build strong relationships across business and technology teams and serve as a trusted voice for customers and the product
- Shape a digital marketplace platform connecting insurance carriers with experienced independent auto adjusters who perform photo-based damage estimates
Requirements:
- Experience leading digital products through discovery, delivery, and continuous improvement
- Strong product mindset and customer-first approach
- Experience developing product strategy and managing priorities
- Strong analytical, communication, and stakeholder management skills
- Ability to partner effectively with technical teams and understand technical tradeoffs
- Experience conducting customer research, validating assumptions, and measuring outcomes
- Ability to navigate a large, matrixed organization while maintaining focus on customer and business value
- Comfort operating in a fast-moving environment where curiosity, initiative, and ownership are expected
- Preferred: experience with marketplace, platform, workflow, or operational products
- Preferred: experience supporting multiple user personas
- Preferred: familiarity with insurance, claims, estimating, workforce management, or gig-economy-style platforms
- Preferred: experience working in empowered product teams emphasizing customer discovery, experimentation, and iterative learning
- Background investigation required
- Allstate generally does not sponsor individuals for employment-based visas for this position
- Dedicated, private workspace free from distractions when working from home
- Reliable internet with minimum speeds of 50 MB download and 5 MB upload
Benefits:
- Comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse
- Monthly connectivity reimbursement to help offset internet costs for employees eligible to work from home
- Opportunity to challenge the status quo and shape the future of protection
- Environment fostering innovative thinking and exploration of ideas



















