Production Manager
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Job Description
Production Manager overseeing operations in supplements manufacturing at Triquetra Health. Responsible for process optimization and team leadership within a remote setting.
Responsibilities:
- Operate as a working manager, executing daily production tasks alongside the team, including BOM calculations, PO creation, and documentation management
- Share ownership of day-to-day workload with team members while enforcing process discipline, accuracy, and accountability
- Identify and correct errors in real-time across production planning, purchasing, and documentation workflows
- Lead by example — this role is not purely strategic or delegative
- Calculate raw material requirements per BOM across multiple SKUs and production runs
- Reconcile on-hand inventory, prior overages, and open POs before initiating new purchases
- Accurately track and apply yield, loss factors, and excess materials from previous runs
- Ensure material planning decisions are grounded in real inventory position, not assumptions
- Create and issue accurate purchase orders to suppliers and contract manufacturers
- Own the end-to-end inbound documentation process, including: Certificates of Analysis (COAs), Packing slips and shipping documents, Traceability and compliance documentation, Vendor/manufacturer communications
- Maintain a complete, consistent, and audit-ready paper trail across all transactions
- Ensure no material is received or approved without complete supporting documentation
- Coordinate directly with contract manufacturers and co-packers across multiple active production runs
- Issue production orders, track schedules, and proactively follow up on delays
- Manage the full lifecycle from production confirmation through finished goods receipt
- Hold vendors accountable to timelines, specifications, and documentation requirements
- Escalate risks, delays, and quality concerns as needed while maintaining clear communication records
- Manage large-scale, complex spreadsheets covering 150–200+ raw material suppliers
- Maintain high accuracy in a manual, process-heavy environment without ERP dependency
- Build and enforce structured tracking systems across inventory, purchasing, and production
- Ensure data integrity across all files, with zero tolerance for preventable errors
- Partner with Planning, Procurement, and Regulatory teams to align production schedules with demand
- Ensure accurate material availability to support production timelines
- Monitor production KPIs and flag risks impacting output, inventory, or timelines
- Maintain audit-ready documentation and traceability systems at all times
- Ensure adherence to GMP, quality standards, and regulatory requirements
- Standardize workflows and enforce SOP compliance across the team
- Drive continuous improvement in documentation accuracy and operational execution
- Directly manage and develop team members while remaining deeply involved in execution
- Reinforce strong attention to detail, process adherence, and ownership across the team
- Act as escalation point for issues while ensuring root cause resolution
- Build a culture of precision, accountability, and operational excellence.
Requirements:
- Hands-on experience with BOM management, including: Raw material calculations, Yield/overage adjustments, Inventory reconciliation prior to purchasing
- Advanced spreadsheet proficiency in manual, non-ERP environments
- Experience managing large, complex datasets across 100+ suppliers
- Proven ability to maintain accuracy without system safeguards
- Direct ownership of PO issuance and inbound documentation management, including: COAs, packing slips, shipping documents, and traceability records
- Maintaining complete, audit-ready documentation trails
- Proven player-coach experience
- Comfortable executing daily operational work while managing a team
- Not solely strategic or delegative in leadership style
- Experience managing contract manufacturers and co-packers, including: Production order issuance, Schedule tracking and follow-ups, Vendor accountability and escalation, End-to-end production and documentation lifecycle management
- Strong attention to detail with a zero-error mindset in high-risk operational environments
- Ability to manage multiple production workflows, suppliers, and documentation streams simultaneously
- Must be willing to work following Eastern Standard Time.
- Must be willing to use a time tracker to monitor productivity during work hours.
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