Professional Relations Director
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Job Description
Professional Relations Director advancing ZOLL’s cardiac medical-device partnerships and clinician engagement. Leading KOL programs, professional education, clinical insights, and cardiology conference initiatives.
Responsibilities:
- Develop and execute a comprehensive professional relations strategy for healthcare professionals, clinicians, hospitals, cardiac specialists, and key opinion leaders
- Build and maintain partnerships with cardiologists, cardiac centers, healthcare institutions, and KOLs
- Collaborate with product development, medical affairs, and marketing teams to integrate professional insights into ZOLL’s strategy
- Identify, engage, and manage KOL and healthcare professional relationships to drive advocacy for ZOLL’s cardiac technologies
- Establish and manage a speaker program, including speaker events, webinars, and symposia
- Develop educational content with KOLs reflecting best practices in cardiac care
- Engage healthcare professionals through targeted interactions and educational programs to gather cardiac-care insights
- Translate provider and KOL feedback into actionable marketing and business strategies
- Oversee educational content and training programs, including webinars, workshops, and clinical training
- Ensure educational materials align with marketing strategies, clinical guidelines, and cardiac-care best practices
- Collaborate with marketing to create digital content, expert interviews, case studies, and success stories
- Lead compliant KOL content initiatives across digital and social media platforms
- Ensure professional relations activities comply with internal policies, industry regulations, and legal requirements
- Manage budgets for local education events
- Represent ZOLL at national and international cardiology conferences, symposia, and meetings
- Coordinate KOL engagement at major cardiology congresses and industry events
- Organize speaker sessions, panel discussions, and presentations highlighting ZOLL’s cardiac-care innovations
Requirements:
- Bachelor's Degree in Healthcare, Life Sciences, or related field required
- 5+ years of related healthcare or medical device/pharmaceutical industry experience required
- Proven track record of building and managing relationships with KOLs, cardiologists, academic institutions, and other key stakeholders in the cardiac care field required
- Deep knowledge of the cardiovascular market, including clinical guidelines, treatment protocols, and innovations in cardiac technologies
- Excellent communication, interpersonal, and presentation skills with the ability to engage and influence senior healthcare professionals and organizational leaders
- Strong project management and organizational skills, with the ability to handle multiple priorities and deadlines in a dynamic, fast-paced environment
- Strong analytical skills with the ability to translate customer feedback and market trends into actionable insights for business strategy
- Strategic thinking and passion for improving patient outcomes in cardiac care
- Ability to work effectively across medical, marketing, sales, and product development functions
- Ability to drive results and influence decision-making while maintaining focus on long-term objectives
- Strong leadership abilities, with a focus on mentoring and developing cross-functional teams and stakeholders
Benefits:
- Annual bonus in accordance with the company's bonus plan
- Comprehensive benefits plans
- Remote work arrangement
- Reasonable accommodations in compliance with the Americans with Disabilities Act of 1990
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