Program Manager II – El Nino Preparedness
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Job Description
Program Manager strengthening El Niño preparedness and rapid-response readiness for Catholic Relief Services partners across South America. Coordinating contingency planning, cash assistance, MEAL, supply chain, and partner capacity building.
Responsibilities:
- Lead the El Niño preparedness process across South America priority countries with EMPOWER partners and CRS technical, MEAL, supply chain, and operations colleagues
- Develop and maintain an integrated workplan and deliverable calendar covering program, MEAL, partnership, cash and voucher assistance, supply chain, finance, safeguarding, and operational readiness
- Coordinate hazard, vulnerability, exposure, seasonal, and scenario analysis to identify priority countries, hotspots, population groups, likely needs, access constraints, and preparedness triggers
- Lead stakeholder and service mapping with partners, government authorities, Caritas structures, humanitarian coordination bodies, community actors, and service providers
- Support country- and hotspot-specific contingency plans, response strategies, sector and modality options, targeting approaches, geographic priorities, and scalable response scenarios
- Define minimum program quality standards, intervention packages, eligibility criteria, transfer values or assistance quantities, referral pathways, and adaptation rules
- Validate relief kits, in-kind assistance, and cash or voucher options against needs, market capacity, protection, delivery feasibility, lead times, and costs
- Integrate market and logistics findings into program design, modality selection, delivery sequencing, contingency options, procurement, and implementation timelines
- Support partner readiness for cash and voucher assistance, including participant data, accountability, complaints handling, protection, inclusion, reconciliation, monitoring, and failed-payment follow-up
- Develop activation-ready program packages with assessment tools, rapid response concepts, targeting and registration approaches, implementation plans, staffing assumptions, budgets, procurement inputs, risk assessments, and donor-ready narratives
- Provide management, guidance, and technical oversight during preparedness and activated response cycles
- Collaborate with MEAL and information-management colleagues on indicators, baseline or reference data, data-collection tools, monitoring plans, feedback mechanisms, and learning questions
- Integrate safeguarding, protection, gender, age, disability inclusion, accountability to affected populations, conflict sensitivity, and disaster risk reduction into preparedness work
- Assess partner readiness and facilitate partner-specific action plans with responsibilities, deadlines, support needs, risks, contingencies, escalation points, and maintenance responsibilities
- Design and facilitate coaching, working sessions, simulations, tabletop exercises, readiness tests, workshops, mentoring, and partner capacity-strengthening activities
- Support donor engagement and resource mobilization through technical analysis, program design, proposal writing, budgeting, staffing plans, and donor discussions
- Promote equitable partnerships in line with CRS and Caritas Internationalis principles and resolve programmatic or coordination challenges
- Document decisions, lessons, tested approaches, readiness gaps, good practices, and recommendations
- Consolidate and hand over the final El Niño program preparedness package and conduct an exit debrief
Requirements:
- Bachelor's degree in international development, international relations, humanitarian response, disaster risk management, food security, public health, social sciences, or a related field
- Minimum of five years of progressively responsible experience in humanitarian program management, emergency preparedness and response, or related technical programming
- Field-based experience and work on complex or rapid-onset emergencies
- Experience managing moderately complex projects, preferably with an international NGO, across multiple countries or dispersed geographic areas
- Experience translating assessments and scenario analysis into response strategies, quality program designs, implementation plans, and budgets
- Experience providing technical assistance, strengthening local partner capacity, and developing successful proposals for external donor funding
- Strong program management and technical skills across emergency preparedness, rapid needs assessment, response design, contingency planning, implementation, monitoring, adaptation, and close-out
- Strong analytical and problem-solving skills
- Grants management and budgeting experience
- MEAL and information-management skills
- Advanced proficiency in Microsoft Excel, Word, PowerPoint, web-conferencing platforms, and common information-management systems
- Professional fluency in English and Spanish
- Willingness and ability to travel up to 50 percent within South America
- Ability to legally work where the position is performed
- Ability to clear pre-employment medical clearance when applicable
- Master's degree, humanitarian standards knowledge, relevant hazard and response programming, market-based programming, Caritas or faith-based partner experience, insecure-environment experience, and South America experience preferred or advantageous
Benefits:
- Comprehensive benefits package for U.S.-based staff, including medical, dental, life insurance, and vision
- Generous retirement savings plan
- Benefits packages for candidates employed outside the U.S. based on the country of employment/in-country office
- Collaborative, mission-driven work culture
- Equal opportunity employer
- CRS Code of Conduct and safeguarding-centered workplace
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