Program Manager – Ops
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Job Description
Program Manager coordinating cross-functional projects for Pearl’s home-performance rating standard. Managing plans, risks, dependencies, and portfolio execution in a remote-first startup.
Responsibilities:
- Develop and maintain detailed project plans for multiple concurrent projects and programs
- Facilitate planning sessions with cross-functional teams to define tasks, estimates, dependencies, and owners
- Run day-to-day project execution through standups or check-ins, status tracking, risk and issue logs, and action-item follow-through
- Administer communication and project plans via Pearl's instance of Notion
- Identify blockers early and drive them to resolution, escalating issues requiring leadership attention with recommendations
- Maintain accurate and current project documentation, trackers, and status reporting
- Coordinate handoffs and dependencies across departments
- Build lightweight, repeatable project management practices with the Product team and VP of Operations
- Support program-level rollups so leadership has a reliable view of portfolio health
- Translate strategic priorities and committed requirements into detailed project plans
- Actively manage plans, surface risks, adjust sequencing, and keep stakeholders informed
Requirements:
- 4–7 years of project or program management experience
- Demonstrated ownership of multiple concurrent cross-functional projects
- Experience at a startup or small company working directly with delivery teams
- Strong command of work breakdown, dependency mapping, estimation, risk management, and status communication
- Excellent facilitation skills
- High follow-through and attention to detail
- Comfort with ambiguity
- Clear, concise written communication
- Proficiency with Notion, AI tools, and automation capabilities for program management
- Nice to have: PMP, CAPM, or agile certification (or equivalent practical depth)
- Nice to have: Experience in home performance, energy efficiency, climate tech, SaaS, or data products
- Nice to have: Experience introducing or maturing project management practices
- Required to answer application questions about hands-on experience in lieu of a cover letter
Benefits:
- 100% remote work
- Medical, vision and dental coverage provided at no cost for employees and their families
- Option to purchase upgraded coverage at a minimal cost to employee
- FSA, HSA, and dependent care accounts
- Life insurance coverage
- Employer-paid cell phone service
- 401(k) with employer match up to 4%
- Stock options
- 15 vacation days during the calendar year
- Holidays, including the week between Christmas and New Year's Day
- Floating holiday for your birthday
- Sick days
- Paid parental leave
- Flexible work environment
- High autonomy and broad responsibilities
- Mission-driven, supportive, collaborative environment
- Diversity and inclusion
- Professional certification opportunities/encouraged certifications (PMP, CAPM, or agile certification)
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