Project Manager
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Job Description
Cisco Project Manager optimizing Asana workflows, automation, documentation, and KPI reporting for Americas people development programs. Supporting participant coordination and scalable operational improvements.
Responsibilities:
- Lead the design and implementation of program workflows within Asana
- Identify opportunities to integrate automation and AI tools to reduce manual effort and improve team efficiency
- Maintain program playbooks and Standard Operating Procedures (SOPs)
- Ensure documentation is accurate, accessible, and current
- Own the program reporting cycle
- Track KPIs, maintain data integrity, and produce regular status reports
- Manage participant communications, system setup, and follow-through
- Provide operational support so participants have a seamless administrative journey
- Monitor program performance to identify bottlenecks
- Refine processes and suggest scalable operational solutions
- Partner with Program Managers to design, implement, and optimize workflows for Americas people programs
Requirements:
- 3–5+ years of experience in project management, operations, or program coordination
- Expert-level experience with project management software, with strong preference for Asana
- Experience designing, implementing, and maintaining automated workflows
- Ability to leverage AI tools to improve efficiency and reduce manual tasks
- Ability to document processes, maintain SOPs, and manage complex schedules with high attention to detail
- Intellectual curiosity and proactive approach to learning new tools, systems, and methodologies
- Excellent written and verbal communication skills
- Ability to provide clear, tactical, and supportive communication to program applicants
- Strong ability to track, organize, and report on KPIs and metrics
- PMP or equivalent certification preferred
- Hands-on experience with advanced automation platforms such as Power Automate preferred
- Experience with collaborative database tools such as Airtable preferred
- Experience building and maintaining dashboards with Power BI or Tableau preferred
- Experience working in a fast-paced, matrixed environment preferred
- Passion for people development programs preferred
Benefits:
- Medical, dental and vision insurance
- 401(k) plan with Cisco matching contribution
- Paid parental leave
- Short- and long-term disability coverage
- Basic life insurance
- Cisco restricted stock unit grants may be available
- 10 paid holidays per full calendar year
- 1 floating holiday for non-exempt employees
- 1 paid day off for employee’s birthday
- Paid year-end holiday shutdown
- 4 paid days off for personal wellness
- 16 days of paid vacation time per full calendar year for non-exempt employees
- Flexible vacation time off program with no defined limit for eligible exempt employees
- 80 hours of sick time off provided on hire date and each January 1st thereafter
- Up to 80 hours of unused sick time carried forward
- Additional paid time away for critical or emergency family issues
- Optional 10 paid volunteer days per full calendar year
- Annual bonuses may be available for non-sales roles
- Performance-based incentive pay for sales-plan employees
- Opportunities to grow, experiment, and learn
- Global network of teams, thinkers, doers, experts, and creators
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