Project Manager
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Job Description
Project Manager within Learning Services at SAI360 managing customer learning programs delivery. Collaborating with various teams to ensure high-quality project outcomes in a customer-facing role.
Responsibilities:
- Manage the successful delivery of all elements of learning programs tailored to customers’ contractual entitlements
- Hands-on management of customer projects
- Collaborate closely with Customer Success Managers (CSMs), Account Managers, and cross-functional teams
- Ensure delivery of high-quality, on-time, on-budget outcomes for all projects
- Maintain positive relationships with clients and internal teams
- Conduct project kickoff calls, analyze needs, and develop plans
- Run project meetings, status updates, and communicate outcomes
- Scope change requests and communicate risks while working proactively to mitigate them
- Track and report results within project management tools
- Identify opportunities for process improvement
Requirements:
- Bachelor's degree is preferred or commensurate experience
- 3 years’ experience in a customer-facing and/or production role
- Proven success managing high, concurrent volume of projects and priorities
- Proficient in Microsoft 365 (Word, Excel, PowerPoint, SharePoint, OneDrive)
- 3 years’ experience using Smartsheets or similar project management scheduling tool; Smartsheet Dashboard experience a plus
- The ideal candidate has experience in compliance, ethics, and/or governance industry, or EdTech.
Benefits:
- PTO leave
- Quarterly wellness days
- EAP program
- Healthcare benefits
- Bonus incentives
- 401k matched
- Pet insurance
- FSA Account
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