PX Operations Analyst
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Job Description
PX Operations Analyst processing employee data, HR transactions, and service requests at PowerSchool, a cloud-based K-12 education software company. Supporting audits, onboarding, process improvements, and compliance materials.
Responsibilities:
- Key HR transactions into the HRIS system and resolve issues related to employee records, reviewing for accuracy and completeness.
- Resolve employee-record issues by researching discrepancies and coordinating with appropriate stakeholders.
- Respond to HR operations inquiries and service requests, providing clear guidance, status updates, and resolution support.
- Perform regular data audits and quality checks to identify and correct errors and improve data integrity.
- Contribute to HR operations projects, system testing, process improvements, reporting initiatives, and implementation activities.
- Provide backup support for onboarding and offboarding processes by ensuring required employee data, documentation, and system updates are completed accurately and on time.
- Assist with process documentation, standard operating procedures, knowledge articles, and training materials.
- Support the development, review, and distribution of the employee handbook and other HR compliance materials.
Requirements:
- 2 -5 years prior experience in HR operations, shared services, employee services, payroll administration, or a related HR support function.
- Experience processing employee lifecycle transactions in an HRIS or similar employee data management system.
- Strong attention to detail with the ability to manage high-volume, time-sensitive transactions accurately.
- Strong business writing skills, including experience drafting, reviewing, or maintaining company policies, employee handbook content, or HR compliance materials.
- Strong communication skills with a customer-service mindset.
- Ability to interpret and follow policies, procedures, approval workflows, and documented process requirements.
- Proficiency with Microsoft Office applications, including Outlook, Word, and Excel.
- Experience using Workday, UKG, Fresh Service, Docusign, or other similar HR case management and document management tools.
- Experience supporting process improvements, system testing, user acceptance testing or HR technology implementations.
Benefits:
- Comprehensive Insurance Coverage (including Medical, Dental, Vision, Pharmacy benefits, Life Insurance and AD&D)
- Flexible Spending Accounts and Health Savings Accounts
- Short-Term Disability and Long-Term Disability
- Comprehensive 401(k) plan
- Generous Parental Leave
- Unrestricted paid time off (known as Discretionary Time Off - DTO)
- Wellness Program, including ClassPass & Employee Assistance Program
- Tuition Reimbursement
- Optional Benefits: Pet Insurance, Identity Theft Protection, Student Debt Repayment Program and Prepaid Legal coverage
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