Quality Assurance Analyst
Posted 6hrs ago
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
ISSS Quality Assurance Analyst ensuring software accurately supports regulatory workflows in international education. Collaborating with product and engineering teams on quality assurance and testing processes.
Responsibilities:
- Perform functional, regression, and end-to-end testing of product features and workflows.
- Conduct full validation to ensure product functionality aligns with real-world immigration and international services processes.
- Re-test or double-test issues across the full workflow, not limited to the scope of a single ticket.
- Identify, reproduce, and document defects with clear bug reports and reproduction steps.
- Validate fixes and verify resolution of previously reported issues.
- Assist with the development and maintaining test plans, test cases, and test scenarios for new and existing functionality.
- Document test execution and results in test management platforms such as TestRail or similar tools.
- Create and assist with maintain release notes, QA documentation, and internal testing guides, and knowledge transfer with internal stakeholders (solutions/sales, support, etc.)
- Collaborate with product managers to ensure user stories accurately reflect domain workflows and regulatory requirements.
- Work closely with developers and QA engineers to clarify requirements, hand off testing tasks, and validate solutions.
- Provide insights from real-world practice to help improve product usability and workflow design.
Requirements:
- Professional experience in one or more of the following domains: International student and scholar services (ISSS)
- Employment-based immigration or global mobility
- University international offices
- Immigration case management or visa processing
- Practical knowledge of processes related to: Student visas (e.g., F-1, J-1)
- Scholar programs
- Employment visas (e.g., H-1B, O-1, TN, E-3) or similar immigration categories
- Strong attention to detail and ability to analyze complex workflows.
- Experience documenting processes or procedures.
- Excellent written and verbal communication skills.
- Ability to collaborate across technical and non-technical teams.
Benefits:
- Unlimited paid time off
- 13 paid holidays
- Unlimited wellness (sick) time off
- Medical, dental, and vision benefits (Blue Cross Blue Shield) - medical benefits start on day one!
- Company-paid life insurance
- Short-term & long-term disability
- 12 weeks paid maternity leave
- 4 weeks paid paternity leave
- Automatic enrollment into our 401k on day one with up to 5% company match (Fidelity)
- Access to physical and mental wellness programs
- Exceptional colleagues with a passion for global education!
















