Region Service Engineer – Nuclear Medicine
Posted 22ds ago
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Job Description
Providing technical advisory support to GE HealthCare Field Engineers in Nuclear Medicine. Overseeing field response processes and using remote diagnostics for improved service.
Responsibilities:
- Enable Precision Care by providing USCAN Region-based technical advisory support to GE HealthCare Field Engineers
- Key linkage between Region technical performance and USCAN Technical Support
- Oversee systemic process of field response to proactive, system-generated alerts
- Provide feedback on remote technical support to customers
- Utilize remote tools to drive service effectiveness
- Support Field Engineers utilizing innovative technology solutions to improve productivity and quality
- Engage with Service of Tomorrow strategy deployment
- Support Region cost-to-serve outliers program by investigating system historical performance
Requirements:
- Minimum 10 years of service engineering experience with the repair and maintenance of GEHC Nuclear Medicine systems
- Deep technical acumen in one or more healthcare modalities
- Demonstrated ability to handle/resolve complex technical issues
- Excellent multi-tasking skills to manage complex remote trouble shooting process
- Exceptional customer-facing communication skills
- Ability to stay calm under pressure
- Ability to travel up to 20% or more as required to customer sites and training sessions
- Legal authorization to work in the U.S. is required
Benefits:
- Medical, dental, vision
- Paid time off
- 401(k) plan with employee and company contribution opportunities
- Life, disability, and accident insurance
- Tuition reimbursement














