Region Service Engineer – Nuclear Medicine

Posted 22ds ago

Employment Information

Education
Salary
Experience
Job Type

Report this job

Job expired or something wrong with this job?

Job Description

Providing technical advisory support to GE HealthCare Field Engineers in Nuclear Medicine. Overseeing field response processes and using remote diagnostics for improved service.

Responsibilities:

  • Enable Precision Care by providing USCAN Region-based technical advisory support to GE HealthCare Field Engineers
  • Key linkage between Region technical performance and USCAN Technical Support
  • Oversee systemic process of field response to proactive, system-generated alerts
  • Provide feedback on remote technical support to customers
  • Utilize remote tools to drive service effectiveness
  • Support Field Engineers utilizing innovative technology solutions to improve productivity and quality
  • Engage with Service of Tomorrow strategy deployment
  • Support Region cost-to-serve outliers program by investigating system historical performance

Requirements:

  • Minimum 10 years of service engineering experience with the repair and maintenance of GEHC Nuclear Medicine systems
  • Deep technical acumen in one or more healthcare modalities
  • Demonstrated ability to handle/resolve complex technical issues
  • Excellent multi-tasking skills to manage complex remote trouble shooting process
  • Exceptional customer-facing communication skills
  • Ability to stay calm under pressure
  • Ability to travel up to 20% or more as required to customer sites and training sessions
  • Legal authorization to work in the U.S. is required

Benefits:

  • Medical, dental, vision
  • Paid time off
  • 401(k) plan with employee and company contribution opportunities
  • Life, disability, and accident insurance
  • Tuition reimbursement