Regional Director – Summer Work and Travel
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Job Description
Regional Director leading CIEE’s Cape Cod Summer Work and Travel sales and host-placement operations. Managing regional staff, host relationships, community partnerships, and placement growth.
Responsibilities:
- Own the annual growth plan for the Cape Cod territory, setting regional targets for host retention, placements, and new business
- Lead sales for new hosts, renewals, existing host growth, and host-family sourcing
- Launch and lead the Summer Work and Travel Host Family Recruitment initiative
- Set individualized sales goals and pipeline targets and coach team members to exceed seasonal goals
- Recruit, hire, and onboard regional staff and build a high-performing field team
- Create outreach strategies to engage new hosts and renew existing relationships
- Develop and deploy host-centric community events to provide value and maximize sales
- Provide account management for regional host accounts, strengthening relationships and identifying growth and retention opportunities
- Serve as CIEE's senior regional representative with major host accounts, chambers of commerce, community organizations, and housing partners
- Track and report sales and placement results, adjusting tactics to ensure success
- Manage the regional budget and resources, making investment decisions based on return and growth potential
- Consult with hosts on hiring strategies and provide guidance to maximize placement results
- Collaborate with compliance, participant services, and other internal teams to ensure host satisfaction and program quality
- Ensure a high-quality experience for stakeholders through proactive communication and support, measured by NPS results
Requirements:
- Bachelor's degree required
- Minimum of 7–10 years of previous sales success required; B2B and human capital solutions preferred
- Minimum of 5 years of people management experience preferred
- Ability to draw conclusions and create strategy based on metrics
- Strong verbal and written communication skills required
- Strong organizational skills with attention to detail required
- Proactive and preference for working in a fast-paced environment
- Ability to work with remote field staff
- Ability to investigate and analyze information to draw conclusions and solve problems efficiently
- Energetic, personable, goal- and team-oriented
- Tolerance for ambiguity and a sense of humor
- Technology proficiency required; experience with Salesforce, Microsoft Suite, and Teams preferred
- Innovative, creative, and flexible to a changing environment
- Passion for CIEE's mission and global exchange
- Must be located in Cape Cod, Massachusetts
- Background check, reference check, and education and employment verification are conditions of employment
Benefits:
- Paid time off and parental leave
- Gym Reimbursement Program
- Employee Assistance Program
- Short-term and long-term disability
- 6 floating Fridays (based on eligibility rules)
- CIEE Study Abroad programs
- 403(b) Retirement Plan with employer contribution
- Insurance coverage: life, travel, medical, dental and vision
- Flexible Spending Accounts/Health Savings Account (medical and dependent)
- Voluntary benefits: identity theft protection, pet insurance, accident, and critical illness
- Competitive total rewards package increasing total compensation by up to 25%
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