Regional Manager
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Job Description
Regional Manager overseeing multi-site dental clinics in British Columbia. Driving performance, patient care, and operational excellence with a focus on leadership development and financial performance.
Responsibilities:
- Lead, coach, and develop a team of Clinic Managers and Office Managers
- Set clear performance expectations aligned to objectives and key results (OKRs)
- Build leadership capability and succession strength across the region
- Foster a culture of accountability and collaboration by bringing “Brilliant Together” to life across clinics and the Support Centre
- Promote a patient-centered culture that delivers consistent, high-quality care
- Partner with Lead Dentists and clinical leaders to support clinical excellence initiatives
- Ensure efficient appointment planning, coordination, and flow to deliver exceptional experiences
- Drive performance in patient engagement, hygiene production, pricing strategy, and workforce management
- Own regional financial performance (P&L)
- Ensure Clinic Managers effectively oversee day-to-day administrative functions
Requirements:
- Proven experience in multi-site management, preferably in dental or healthcare
- Bachelor’s degree in Business Administration , Health Services Management, Dental Administration, or a related field is considered an asset
- Strong leadership, coaching, and mentoring capabilities
- Strong financial acumen, including budgeting, forecasting, and KPI analysis
- Excellent communication and cross-functional collaboration skills
- Knowledge of dental industry regulatory and compliance standards
- Agile leadership style with strong prioritization and execution skills
- Valid driver’s license and ability to travel frequently within the region
Benefits:
- bonus eligibility
- comprehensive total rewards package
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