Sales Engineer, LATAM
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Job Description
International Sales Engineer for Silvus Technologies providing pre- and post-sales technical support for advanced radio solutions. Collaborate with sales and marketing teams while traveling across LATAM countries.
Responsibilities:
- Provide pre- and post-sales technical support, including system planning, customer training, system optimization, etc.
- Become an expert on the operation and application of Silvus' unique radio and networking solutions and its advantages over competing technologies.
- Prepare and conduct product demonstrations for customer visits and equipment evaluations.
- Visit customer sites to provide technical support and conduct training.
- Troubleshoot failures and abnormal situations in the field.
- Collect and analyze field failures and abnormalities; provide feedback to the development team.
- Participate in resource allocation and hardware maintenance to support different sales and business development activities.
- Help design engineers reproduce and troubleshoot problems; help drive future product development.
- Perform other related duties of which the above are representative.
- Travel up to 50% of the time for frequent travel for meetings, events, and demonstrations.
Requirements:
- Bachelor’s degree (or international equivalent) in Electrical Engineering or other related technical fields, plus 2 years of demonstrated experience in a pre-and post-sales technical support position OR minimum completion of secondary education (such as GCSEs or an equivalent national qualification; high school diploma or GED) with at least 6 years of demonstrated experience in a pre- and post-sales technical support position.
- Proficiency with radio frequency instruments such as signal generators and spectrum analyzers.
- Basic proficiency in English (reading and writing) is required.
- Fluency in Spanish (reading and writing).
- Must be based in São Paulo, Mexico City, or Bogota.
- Willingness to travel to potential conflict areas in support of radios.
Benefits:
- None specified
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