Sales Manager
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Job Description
Sales Manager driving early customer acquisition and shaping Trellis’s go-to-market strategy in logistics. Building sales processes and collaborating with product teams.
Responsibilities:
- Build Sales from 0 1→ Personally drive early customer acquisition, acting as a player/coach. Leverage existing ShipMonk channels and resources, while building Trellis-specific channels
- Define initial ICPs, buyer personas, and use cases in partnership with GM and Product
- Translate early customer learnings into repeatable sales motions
- Help define Trellis’s value proposition, positioning, and ROI narrative as the product evolves through iterations with customers
- Develop early sales processes, messaging, and qualification criteria
- Build any sales or marketing collateral needed
- Identify and pursue any key partnerships
- Establish CRM hygiene, forecasting discipline, and basic sales metrics
- Lay the groundwork for future sales hiring, enablement, and scale
Requirements:
- Significant experience in the transportation, logistics, or supply chain industry, with a deep understanding of last-mile carriers’ operations
- Proven success selling to an audience with a wide range of industry knowledge. From SMB founders with less transportation understanding to transportation leaders at enterprise-level businesses (e.g., Heads of Transportation, Logistics Managers)
- Experience selling complex, operationally driven solutions (not just SaaS shelfware)
- Prior experience in early-stage, build-as-you-go, or entrepreneurial environments strongly preferred
Benefits:
- Global Fulfillment Network: Our 12+ owned and operated fulfillment centers span the US, Canada, Mexico, the U.K., and Mainland Europe. We never outsource, ensuring quality and consistency.
- Proprietary Technology: We've eliminated the need for tribal knowledge with our AI-powered platform. It provides a real-time, unified view of inventory and orders, giving our merchants the control and visibility they need to succeed.
- Unrivaled Support: We provide hands-on, "mom and pop" support with a global reach. Our dedicated teams are on-site at every fulfillment center, ready to jump into action.
- Transparent Pricing: We believe in honest, long-term partnerships. Our all-inclusive pricing means predictable costs, with no hidden fees or surprises.
- Committed to the Future: We invest over $10 million annually in research and development to ensure our technology and services continually evolve, helping merchants plant roots with a partner who is here to stay.
- Health insurance
- Paid time off
- Flexible work arrangements
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