Sales Operations and Deal Desk Manager
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Job Description
Sales Operations & Deal Desk Manager optimizing revenue processes and supporting enterprise sales teams at Sanity.io. You'll ensure accurate deal structures while navigating complex enterprise deals.
Responsibilities:
- Day to day Deal Operations
- Serve as the primary partner to sales reps for structuring, pricing, and navigating complex enterprise deals—removing friction and helping teams close faster.
- Guide the creation of compliant, accurate quotes and contracts, ensuring every deal meets Sanity’s commercial, legal, and security standards.
- Support non-standard deal structures, bringing clarity and recommendations that balance customer needs with business goals.
- Maintain reporting and deal data across Salesforce, DealHub, NetSuite, and internal systems to ensure confident forecasting and clean downstream operations.
- Review, approve, and provision won deals to ensure seamless handoff to Finance, RevOps, and Product teams.
- Lead initiatives to maintain and improve data quality across customer records and system workflows.
- Streamline approvals, reduce cycle times, and improve rep productivity through well-designed workflows and clear documentation.
- Partner with Sales Leadership on pricing strategy, discount frameworks, and scalable commercial guidelines.
- Recommend enhancements and roadmap priorities for Deal Desk tools—including Salesforce, CPQ, CLM, and supporting platforms.
- Continuously improve the quote-to-cash experience through audits, change management, and cross-functional collaboration.
Requirements:
- 4+ years of experience in Sales Operations, Revenue Operations or Deal Desk roles specifically supporting complex, enterprise sales
- Proven experience supporting and structuring complex enterprise deals, including Fortune 500 / Global 2000 customers.
- Hands-on software administration experience in Salesforce and CPQ, along with familiarity across the broader quote-to-cash ecosystem (e.g., DealHub, NetSuite, CLM tools).
- Experience working in high-growth SaaS or AI-driven technology environments.
- Comfortable partnering with Sales Leadership on pricing strategy, discount frameworks, and commercial term guidance.
- Adept at navigating cross-functional collaboration with Sales, Finance, Security, Product, and RevOps.
Benefits:
- A highly-skilled, inspiring, and supportive team
- Positive, flexible, and trust-based work environment that encourages long-term professional and personal growth
- A global, multi-culturally diverse group of colleagues and customers
- Comprehensive health plans and perks
- A healthy work-life balance that accommodates individual and family needs
- Competitive stock options program and location-based salary
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