Sales Support Representative
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Job Description
Sales Support Representative responsible for customer service and fulfilling patient orders at AdaptHealth. Educates patients on equipment usage, insurance, and payment arrangements.
Responsibilities:
- Responsible for fulfilling patient orders, documentation and delivery instructions are accurate
- Trains and educates patients and caregivers on use of equipment and answers any inquiries related to services or equipment.
- Informs new patients about their rights and responsibilities
- Discusses insurance coverage with patient and arranges payment of patient’s financial responsibility
- Able to process credit and debit card payments using standard electronic tools.
- Obtains all required information and medical documentation to ensure complete, accurate and timely processing of referrals
Requirements:
- High school diploma or equivalent required
- Two (2) years’ work-related experience in health care, customer service, delivery personnel with sales component or entry level sales is required
- Prior work experience in the HME, Diabetic or Wound Supply is preferred
- Valid and unrestricted driver’s license
Benefits:
- AdaptHealth offers full-service home medical equipment products and services
- Equal opportunity employer
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