Salesforce Administrator – Contract
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Job Description
Salesforce Administrator managing configurations and system integrations for enterprise Salesforce environment. Role involves user admin, workflow monitoring, and external system integrations.
Responsibilities:
- Manage Salesforce user accounts, profiles, permission sets, and access controls
- Create, modify, deactivate, and maintain users following security and governance best practices
- Configure and manage Salesforce sandbox environments for development, testing, and QA purposes
- Collaborate with development teams to promote code changes and updates across Salesforce environments
- Monitor workflow queues, automation processes, and system performance to ensure operational efficiency
- Troubleshoot and resolve workflow, automation, and system-related issues
- Support and maintain integrations with external platforms including AWS Connect, ServiceNow, and Azure AD
- Configure and maintain identity provider integrations with a strong focus on Azure AD and Single Sign-On (SSO) functionality
- Ensure secure authentication and access management across integrated systems
- Maintain Salesforce configurations, customizations, workflows, and documentation
- Provide end-user support, troubleshooting, and training as needed
- Collaborate with technical and business teams to support operational improvements and system enhancements
- Ensure compliance with organizational security standards and governance policies
Requirements:
- Salesforce Certified Administrator certification (or equivalent Salesforce Administration certification)
- 5+ years of experience as a Salesforce Administrator with strong expertise in day-to-day Salesforce administration and maintenance
- Experience managing Salesforce users, profiles, roles, permission sets, and security settings
- Strong experience with Salesforce workflows, automation processes, and troubleshooting
- Experience with Salesforce sandbox management and environment administration
- Strong understanding of Salesforce security and access management best practices
- Excellent problem-solving, analytical, and troubleshooting abilities
- Strong written and verbal communication skills
Benefits:
- Health insurance
- Paid time off
- Training provided by the State after successful background check completion
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