Senior Product Manager – Salesforce
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Job Description
Product Manager shaping Salesforce-based digital services for government agencies at Nava PBC. Defining product strategy, prioritizing features, and delivering user-centered outcomes.
Responsibilities:
- Define the vision, goals, and success measures for managed products and services
- Discover and synthesize market research, user needs, business requirements, and technical approaches with designers, business analysts, and technical leads
- Define project and feature direction, scope, priorities, user stories, and business metrics
- Collaborate with cross-functional teams to develop and ship projects
- Socialize product initiatives, iterate on them, and build buy-in with teams, government partners, and contractors
- Prioritize roadmaps and inbound work with the project management team
- Represent Nava’s outcome-centric and user-centric approach in agency and contractor discovery meetings
- Understand and communicate end-user, population-segment, and government-partner needs
- Measure product progress toward business goals and user needs, translating data insights into action
- Make tactical design and requirements decisions and generate stakeholder buy-in
- Work directly with government partners and Nava’s engineering, design, and business teams to improve digital government services
Requirements:
- 3+ years as a Product Manager or Product Owner on Salesforce-based products, including Sales Cloud, Service Cloud, Experience Cloud, or Marketing Cloud
- Hands-on understanding of the Salesforce data model, including objects, fields, relationships, record types, and page layouts
- Experience configuring or specifying declarative tools such as Flow, validation rules, permission sets, reports, and dashboards
- Bachelor's degree or equivalent experience
- Experience running and/or shipping consumer web applications
- Ability to create strong product plans and build buy-in across teams, government partners, and contractors
- Excellent written and verbal communication skills for technical, user experience, and project management trade-offs
- Strong bias toward action and ability to structure action plans in ambiguous situations
- Ability to execute with incomplete information and create order from divergent needs
- Ability to define product objectives and reverse engineer paths and communications to achieve them
- Ability to identify market trends and shifts affecting product direction
- Adaptive, empathetic, collaborative, and positive mindset
- Legal authorization to work in the United States
- Ability to meet requirements for applicable government contracts
- Work authorization that does not require visa sponsorship now or in the future
- May be subject to a government background check or security clearance
- Must work from the contiguous United States
Benefits:
- Comprehensive medical, dental, and vision plans
- Disability, life, and accidental death insurance at no cost
- Vacation, holidays, including Juneteenth, and floating holidays
- 12 paid federal holidays annually
- Performance-based annual bonus for eligible employees
- Paid parental leave plus weekly meals delivered to your home
- Wellness program with physical, mental, and emotional health resources
- Virtual doctor visits with no copay, depending on available providers
- Extended unpaid sabbatical leave after continuous service
- 401(k) with 4% salary match
- Remote-first flexible work environment
- Company laptop and home office setup assistance
- Monthly reimbursement for eligible home office utility expenses
- Internal training programs and professional development resources
- LinkedIn Learning access and annual allowance for courses, tuition, and certifications
- Referral bonus
- Pre-tax commuter benefits
- Collaborative and remote-friendly team environment
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