Salesforce Administrator
Posted 1hrs ago
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Job Description
Salesforce Administrator supporting DraftKings’ VIP gaming operations and customer experiences. Configuring Salesforce, validating data with SQL/Snowflake, and improving tools for VIP teams.
Responsibilities:
- Configure, maintain, and enhance Salesforce functionality, automated flows, reporting, dashboards, user access, and more
- Partner with VIP stakeholders to gather requirements and translate business needs into scalable Salesforce solutions
- Troubleshoot user issues and provide day-to-day support to stakeholders with varying levels of Salesforce proficiency
- Collaborate with Salesforce Development, Analytics, and Data Engineering on integrations, new data points, and complex technical solutions
- Use SQL and Snowflake to query and validate data while maintaining accuracy and integrity across Salesforce
- Test and launch system enhancements
- Identify opportunities to improve tools, processes, and user adoption
- Support technology used by VIP teams, VIP Hosts, and Player Development teams
Requirements:
- At least 2 years of hands-on Salesforce administration, sales operations, or related experience
- Active Salesforce Administrator certification
- Strong proficiency with Salesforce Flow Builder, reports, dashboards, user administration, and data management
- Working knowledge of SQL
- Experience using Snowflake or a comparable cloud data platform
- Proficiency in Excel and Google Sheets
- Familiarity with Apex and Salesforce development concepts, including when to partner with a developer
- Excellent communication, stakeholder-management, and analytical problem-solving skills
- Proactive desire to learn and improve
- May be required to obtain a gaming license issued by the appropriate state agency as a condition of employment
Benefits:
- Bonus
- Equity
- Benefits as applicable
- Guidance through the gaming-license process if relevant to the role

















