SAP Support Consultant – Finance
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Job Description
SAP Finance Support Consultant bei AGILITA, einem SAP-Systemhaus und Cloud-Partner in der Schweiz und Deutschland. Sicherstellung stabiler Finanzprozesse und Lösung von SAP-Supportfällen für Kunden.
Responsibilities:
- Serve as the primary point of contact for customers in SAP application support, with a focus on Finance
- Receive, analyze, and process support requests and incident reports via the ticketing tool
- Ensure stable, high-quality day-to-day SAP support operations for customers
- Analyze incidents, change requests, and error messages in financial processes
- Reproduce, analyze, and sustainably resolve issues in customer systems
- Work closely with and coordinate internal subject-matter experts and SAP on more complex topics
- Provide traceable documentation of solutions, workarounds, known errors, and process documentation
- Provide cover for and support adjacent SAP modules within the support team
Requirements:
- Degree in Computer Science, Business Informatics, Business Administration, Finance, or a comparable qualification combined with a strong understanding of business processes
- Several years of experience in SAP Finance, ideally with a focus on SAP S/4HANA or S/4HANA Cloud
- Very good knowledge of end-to-end finance processes, including customizing in the FI, CO, and AA modules, as well as ideally adjacent modules such as SD, MM, and PP
- Experience in SAP application support and working with ticketing tools
- Analytical, solution-oriented, and customer-focused mindset
- Independent, structured, and reliable way of working
- Team-oriented, resilient, and enthusiastic about operational support and customer interaction
- Very good written and spoken German and English
Benefits:
- Professional development through tailored training and SAP certifications
- Structured ways of working with clear processes and modern ticketing support
- Open, informal culture and a supportive team
- Varied support responsibilities in SAP S/4HANA and SAP S/4HANA Cloud
- Close collaboration with Finance and Logistics experts in interdisciplinary teams
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