SAP Support Consultant, Finance
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Job Description
SAP Support Consultant ensuring stable financial processes in SAP and handling support inquiries with a focus on SAP S/4HANA. Collaboration with customers and internal specialists in a service-oriented role.
Responsibilities:
- Your responsibility is to ensure stable and reliable financial processes in SAP
- Receive, analyze and handle support requests and incident reports via the ticketing tool
- Ensure stable and high-quality operational SAP support in customers' day-to-day operations
- Analyze incidents, change requests and error messages in financial processes
- Reproduce, analyze and permanently resolve errors on customer systems
- Work closely and coordinate with internal subject-matter experts and SAP on more complex issues
- Document solutions, workarounds, known errors and process documentation in a clear and traceable manner
- Deputize for and support related SAP modules within the support team
Requirements:
- Degree in (business) computer science, business administration, finance or a comparable qualification with strong process understanding
- Several years of experience in the SAP finance area, ideally with a focus on SAP S/4HANA or S/4HANA Cloud
- Very good knowledge of end-to-end financial processes including customizing in the modules FI, CO, AA and related modules such as SD, MM and PP
- Experience in SAP application support and with ticketing tools
- Analytical, solution-oriented and customer-focused mindset
- Independent, structured and reliable working style
- Team player with resilience and enjoyment of operational support and customer contact
- Very good German and English skills, both spoken and written
Benefits:
- Varied support tasks in SAP S/4HANA and S/4HANA Cloud
- Close collaboration with finance and logistics experts in interdisciplinary teams
- Professional development through individual training and SAP certifications
- Structured way of working with clear processes and modern ticketing support
- Open, informal culture and a supportive team
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