Scheduler, Bilingual – English, Spanish
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Job Description
Bilingual Scheduler coordinating patient care for healthcare providers remotely. Supporting RNs and ensuring clear communication while maintaining patient privacy standards.
Responsibilities:
- Initial Report/ Start of Care pulled up daily.
- Discharge Report to be run daily.
- Reassessment Report to be run weekly.
- Assigning RNs to complete the visits.
- Follow up with RNs on the first day of service reminding them of visits and confirming their completion.
- Following up on RNs paperwork.
- Saving all documents in the patient folder.
- POC to be entered in exchange.
- MD Order to be sent out.
- HHA supervision to be sent to HR.
- Completes Quality Survey JOT form.
- Mail POC to the patient if needed.
- Assist RNs in scheduling visits if needed.
- Assist with authorization for visits as needed.
- Knowledge and capability to utilize our current software's.
- Assigning Incident visits to RNs when received via Smartsheet.
- Duties are subject to change.
Requirements:
- High school diploma or equivalent required.
- Fluency in English & Spanish
- Two years of experience in office work with at least a year of experience in home healthcare preferred.
- Excellent organizational skills, interpersonal skills, and attention to detail.
- Proficient with Microsoft Office Suite.
- Able to coordinate multiple activities concurrently
Benefits:
- Flexible working hours
- Remote work options
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