Senior Business Analyst
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Job Description
Senior Business Analyst translating clinical research needs into software requirements at 3Pillar, an AI transformation partner. Facilitating Agile delivery, UAT, and stakeholder collaboration for healthcare platforms.
Responsibilities:
- Facilitate communication with client project stakeholders regarding project status, requirements clarity, and delivery recommendations
- Elicit, document, and manage business requirements from product owners and stakeholders
- Translate requirements into user stories, acceptance criteria, and functional specifications in Jira/Confluence
- Facilitate backlog grooming, sprint planning, and stakeholder review sessions with engineering and QA
- Conduct gap analyses and workflow mapping to identify process improvements on the BX platform
- Support UAT planning, test script preparation, and stakeholder sign-off
- Produce BRDs, process flows, data dictionaries, and use case diagrams
- Participate in daily stand-ups, sprint planning, retrospectives, and governance activities
Requirements:
- Elicit and document requirements from business and technical stakeholders in a software product environment
- Author user stories, acceptance criteria, BRDs, and process documentation to a high standard
- Facilitate agile ceremonies and manage backlog priorities in Jira and Confluence
- Support UAT planning and execution, serving as a liaison between business and QA teams
- Agile/Scrum methodology knowledge
- Experience with Jira, Confluence, and Slack/Teams
- Ability to produce user stories, BRDs, process flow diagrams, data dictionaries, and use cases
- Experience in clinical trials, healthcare IT, or regulated software environments (GxP, 21 CFR Part 11) preferred
- 3+ years of business analysis experience in a software product or professional services environment
- Proven ability to communicate technical concepts clearly to non-technical audiences
- Strong interpersonal and stakeholder management skills
- English proficiency
- CBAP or equivalent business analysis certification desired
- Familiarity with API concepts and ability to review technical specifications
- Experience in a multi-vendor delivery model
- Excellent problem-solving skills and a proactive attitude towards challenges
Benefits:
- Flexible work environment: office, home, or a blend of both
- Remote-first approach from interviews through onboarding
- Fitness offerings
- Mental health plans (country-dependent)
- Generous time off
- Career growth and development opportunities across projects, offerings, and industries
- Global team learning and cross-cultural collaboration
- Equal opportunity employer committed to diversity
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